Social & Brand Marketing Associate

SuperOps; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

SuperOps is building AI-native IT operations software and is hiring a Brand & Content marketer to own social, content, and brand work. You’ll move fast, repurpose interviews and reports into platform-native assets, and surface angles that resonate with our ICP.

You’ll support executive thought leadership, coordinate with designers and freelancers, and help build repeatable content systems to boost distribution and brand visibility across channels.

Qualifications

• 1–3 years in social, brand, content, media, or startup marketing.
• Deep familiarity with internet culture and platform behavior.
• Strong content instincts and distribution understanding.
• Ability to adapt content across formats and channels.
• Fast execution and strong ownership.
• Comfortable in fast-moving, ambiguous environments.
• Eye for design; can brief designers effectively.
• Organised and detail-oriented; juggle multiple tracks.
• Curious about AI, tech or IT industry.
• Experience with short-form video workflows.
• Portfolio of content created; can explain why it worked.
• Experience in B2B SaaS, AI, media, or startups.

Responsibilities

• Own day-to-day social execution across LinkedIn, X, Instagram, and TikTok
• Repurpose long-form content interviews, reports, webinars into assets
• Spot trends and surface content angles for ICP
• Support executive and founder thought leadership workflows
• Help build repeatable social and content systems
• Coordinate with designers, video editors, freelancers, and stakeholders
• Track conversations, creators, and content opportunities across AI, SaaS, startups, IT
• Report on social performance weekly and pull insights
• Support TOFU content production blog posts, newsletters, short-form video scripts, brand consistency

Skills

Social media

Brand marketing

Content creation

Media marketing

Startup marketing

Internet culture

Distribution strategy

Fast execution

Project coordination

AI awareness

Short-form video

B2B SaaS

Tools

ChatGPT

Claude

Perplexity

Notion

Canva

Figma

CapCut

CMS

Scheduling tools

Job description

SuperOps is building AI-native IT operations software for MSPs and internal IT teams and we're looking for someone to help us show up loud and consistently in the market. We want someone with the range to work across social, content, and brand someone who understands how modern attention works, moves fast, uses AI tools intelligently, and can turn ideas into distribution at scale.

We're a small, high-output Brand & Content team running brand campaigns, thought leadership programs, executive content, PR, and a community publication. There's a lot going on, and this role will be close to all of it.

What you'll do

• Own day-to-day social execution across LinkedIn, X, Instagram, and TikTok
• Repurpose long-form content interviews, reports, webinars into platform-native assets across channels
• Spot trends and surface content angles that are relevant to our ICP
• Support executive and founder thought leadership workflows
• Help build repeatable social and content systems
• Coordinate with designers, video editors, freelancers, and internal stakeholders to ship quickly
• Track conversations, creators, and content opportunities across AI, SaaS, startups, and IT
• Report on social performance weekly and pull insights that improve output and reach
• Support TOFU content production blog posts, newsletters, social series, short-form video scripts and help maintain brand and editorial consistency across assets

What we're looking for

• 1–3 years of experience in social, brand, content, media, startup marketing, or creator ecosystems
• Deep familiarity with internet culture and platform behavior
• Strong content instincts and understanding of distribution
• Ability to adapt content across formats and channels
• Fast execution and strong ownership
• Comfortable operating in fast-moving, ambiguous environments
• Eye for design you don't need to be a designer, but you can brief one well and spot when something's off
• Organised and detail-oriented. You can juggle multiple content tracks without dropping deadlines
• Genuinely curious about AI, tech, or the IT industry not a prerequisite, but it helps a lot
• Have experience with short-form video workflows
• Can show us content you've created and explain why it worked
• Have worked in B2B SaaS, AI, media, or startup environments

Tools you may work with

ChatGPT, Claude, Perplexity, Notion, Canva, Figma, CapCut, video clipping/editing tools, CMS and scheduling platforms.

What success looks like

• Increased content velocity and publishing consistency
• Stronger brand visibility and engagement across channels
• Higher-quality founder and thought leadership presence online
• Helping the Brand & Content team operate at a significantly higher output level

We care far more about taste, speed, instincts, and proof of work than polished corporate resumes.