SOC Supervisor

SAIC; Tennessee; Hybride; USD 80 000 - 120 000; Plein temps

Résumé du poste

Science Applications International Corp. (SAIC) is seeking a SOC Supervisor within its Solutions and Technology group to supervise SOC Analysts and Technical Leads delivering first-line response to cybersecurity events across SIEM, EDR, and NDR.

You will oversee alert triage, incident escalation, staff scheduling, and operational documentation to drive high-quality service delivery. This role is primarily a day shift with rotating on-call duties and may be remote anywhere in the United States.

Qualifications

• Bachelor's degree in Cybersecurity, Information Technology, or related field with 5+ years of experience, or a Master's with 3+ years; additional 4+ years may substitute.
• U.S. Citizen capable of obtaining and maintaining a Public Trust.
• Minimum 3 years in a SOC/security operations environment.
• At least 1 year in a lead/senior analyst/supervisory capacity.
• Security+ required; CySA+/CEH/GSEC or equivalent preferred.
• Strong knowledge of SIEM, EDR, and NDR technologies.
• Experience with ITSM/ticketing systems and documentation standards.
• Interest or experience with AI solutions (e.g. Dropzone, GenAI).

Responsabilités

• Provide direct supervision, coaching, and support to SOC analysts and Technical Leads for 24/7 readiness.
• Oversee triage of SIEM, EDR, and NDR alerts with proper prioritization and escalation.
• Act as first-line escalation for complex alerts and incidents.
• Manage shift coverage, rotations, and scheduling with SOC leadership input.
• Day shift with rotating on-call duties.

Connaissances

Supervision

SOC operations

Incident response

SIEM/EDR/NDR

Leadership

Formation

Bachelor's degree in Cybersecurity/IT

Master's degree

Outils

ITSM systems

Ticketing tools

Description du poste

Description

SAIC's Solutions and Technology group has an opening for a SOC Supervisor. As the SOC Supervisor, you will be responsible for supervising a team of SOC Analysts and Technical Leads who provide first-level response to cybersecurity events across SIEM, EDR, and NDR platforms. You will oversee alert triage, incident escalation, staff scheduling, and operational documentation while driving high-quality service delivery and continuous improvement. For the right candidate, this position may be remote anywhere in the United States.

Key Responsibilities:

• Provide direct supervision, coaching, and support to SOC analysts and Technical Leads, ensuring 24/7 operational readiness.
• Oversee triage of SIEM, EDR, and NDR alerts, ensuring proper prioritization, response, and escalation in accordance with defined playbooks.
• Act as the first line of escalation for complex alerts and incidents from Tier 0 enrichment and staff.
• Manage shift coverage, rotations, and scheduling for SOC Analysts with input and approval from SOC leadership.
• This is a primarily day shift position with rotating on-call duties.

Qualifications

Required Education & Qualifications:

• Bachelor's degree in Cybersecurity, Information Technology, or a related field and 5+ years of experience, or a Masters and 3+ years of experience. An additional 4+ years of experience may be considered in lieu of a degree.
• Must be a U.S. Citizen with the ability to obtain and maintain a Public Trust.
• Minimum of 3 years of experience in a SOC or security operations environment.
• At least 1 year in a lead, senior analyst, or supervisory capacity.
• Certifications: Security+ required and one or more of the following preferred: CySA+, CEH, GSEC, or equivalent.
• Strong understanding of SIEM, EDR, and NDR technologies.
• Familiarity with common security event types, threats, and incident response best practices.
• Excellent leadership, communication, and time management skills.
• Ability to multitask and make decisions in a high-tempo environment.
• Customer service and relationship management skills at a mid-tier leadership level.
• Experience with ITSM/ticketing systems and documentation standards.
• Interest or experience working with AI solutions (e.g. Dropzone, GenAI)

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.