SOC Supervisor

SAIC; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Job summary

SAIC is seeking a SOC Supervisor to lead a team of SOC Analysts and Technical Leads responsible for first-level response to cybersecurity events across SIEM, EDR, and NDR platforms. The role includes alert triage, incident escalation, staff scheduling, and documentation to ensure high-quality service delivery.

Remote work in the United States may be possible for the right candidate. The position emphasizes leadership, incident response, and adherence to playbooks within a fast-paced, high-tempo

Qualifications

• Bachelor's in Cybersecurity, IT or related field with 5+ years of experience, or a Master’s with 3+ years.
• U.S. Citizenship with ability to obtain and maintain a Public Trust.
• Minimum 3 years in a SOC or security operations environment.
• At least 1 year in a lead, senior analyst, or supervisory role.
• Security+ required; CySA+/CEH/GSEC or equivalent preferred.
• Strong knowledge of SIEM, EDR, NDR technologies and playbooks.

Responsibilities

• Provide direct supervision and coaching to SOC analysts and leads for 24/7 readiness.
• Oversee triage of SIEM/EDR/NDR alerts with proper prioritization and escalation.
• First-line escalation for complex alerts; manage on-call and shift coverage.
• Maintain staffing schedules and operational documentation; drive improvements.

Skills

Leadership

SOC Operations

Incident Response

Playbooks

Staff Scheduling

Education

Bachelor's in Cybersecurity/IT

Master's preferred

Tools

SIEM

EDR

NDR

ITSM

Job description

SAIC's Solutions and Technology group has an opening for a SOC Supervisor. As the SOC Supervisor, you will be responsible for supervising a team of SOC Analysts and Technical Leads who provide first-level response to cybersecurity events across SIEM, EDR, and NDR platforms. You will oversee alert triage, incident escalation, staff scheduling, and operational documentation while driving high-quality service delivery and continuous improvement. For the right candidate, this position may be remote anywhere in the United States.

Key Responsibilities

• Provide direct supervision, coaching, and support to SOC analysts and Technical Leads, ensuring 24/7 operational readiness.
• Oversee triage of SIEM, EDR, and NDR alerts, ensuring proper prioritization, response, and escalation in accordance with defined playbooks.
• Act as the first line of escalation for complex alerts and incidents from Tier 0 enrichment and staff.
• Manage shift coverage, rotations, and scheduling for SOC Analysts with input and approval from SOC leadership.
• This is a primarily day shift position with rotating on-call duties.

Qualifications

Required Education & Qualifications

• Bachelor's degree in Cybersecurity, Information Technology, or a related field and 5+ years of experience, or a Masters and 3+ years of experience. An additional 4+ years of experience may be considered in lieu of a degree.
• Must be a U.S. Citizen with the ability to obtain and maintain a Public Trust.
• Minimum of 3 years of experience in a SOC or security operations environment.
• At least 1 year in a lead, senior analyst, or supervisory capacity.
• Certifications: Security+ required and one or more of the following preferred: CySA+, CEH, GSEC, or equivalent.
• Strong understanding of SIEM, EDR, and NDR technologies.
• Familiarity with common security event types, threats, and incident response best practices.
• Excellent leadership, communication, and time management skills.
• Ability to multitask and make decisions in a high-tempo environment.
• Customer service and relationship management skills at a mid-tier leadership level.
• Experience with ITSM/ticketing systems and documentation standards.
• Interest or experience working with AI solutions (e.g. Dropzone, GenAI)

SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.