SOC Analyst: Cyber Defense & Incident Response

Edgewater Federal Solutions; Albuquerque (NM); On-site; USD 60,000 - 85,000; Full time

Job summary

Edgewater Federal Solutions is seeking skilled IT professionals to support critical operations at a major National Laboratory, maintaining secure computing environments across thousands of systems. Responsibilities include vulnerability remediation, ticket handling, technical guidance, and monitoring the 24x7 SOC to minimize downtime.

Qualified candidates will have a high school diploma and 2+ years of experience, ability to obtain a DOE clearance, and experience with Windows, Mac, Linux, and MS

Qualifications

• Must have 2+ years of related IT support experience.
• Strong knowledge of PC hardware, network settings, Windows, Mac, and MS Office.

Responsibilities

• Monitor and maintain operations in SOC; verify integrity and availability of resources.
• Remediate vulnerabilities; support Windows, Mac, and Linux.
• Respond to incidents; manage tickets; provide updates and follow-up.

Skills

PC operations knowledge

Typing 35 WPM

DOE clearance eligibility

Virtual desk / end-user support

24x7 shift readiness

Education

High School Diploma

Associate or Bachelor in IT

Tools

ServiceNow

KCS methodology

Job description

Edgewater Federal Solutions is seeking skilled IT professionals to support critical operations at a major National Laboratory, maintaining secure computing environments across thousands of systems. Responsibilities include vulnerability remediation, ticket handling, technical guidance, and monitoring the 24x7 SOC to minimize downtime.

Qualified candidates will have a high school diploma and 2+ years of experience, ability to obtain a DOE clearance, and experience with Windows, Mac, Linux, and MS