SOC Analyst

Boston Government Services, LLC (BGS); Knoxville (TN); On-site; USD 112,814 - 132,722; Full time

Benefits offered by this job

Health insurance

401K

Paid time off

Job summary

Boston Government Services, LLC (BGS) is seeking qualified candidates for a Security Operations Center (SOC) Analyst role to support clients across the United States. This evergreen pool collects professionals skilled in alert triage, incident handling, and coordination within government security environments.

Ideal candidates bring experience with SIEM/EDR and a strong ability to document, report, and escalate incidents per SOPs.

Qualifications

• High School Diploma or equivalent required.
• Experience in SOC operations, incident triage, monitoring, or cyber operations.
• Familiarity with SIEM, EDR, IDS/IPS, firewalls, endpoint alerts, cloud alerts, ticketing tools, and case management processes.
• Ability to follow SOPs, maintain accurate records, and elevate time-sensitive security matters.
• Strong communication and documentation skills.
• Must be a U.S. citizen.
• Successful drug screening.
• Must be eligible to obtain and maintain a security or clearance badge.

Responsibilities

• Monitor security tools, dashboards, logs, alerts, and event queues for potential incidents.
• Conduct initial triage and classification of alerts and events.
• Create, manage, and update incident cases in approved Government ticketing systems.
• Escalate events requiring Tier 2-3 investigation or stakeholder action.
• Support collection of relevant logs, screenshots, alerts, indicators, and case notes.
• Identify trends in alerts and operational gaps.
• Follow approved SOPs for incident detection, triage, reporting, and escalation.

Skills

SOC operations

Incident triage

Monitoring security alerts

Communication

Documentation

Education

High School Diploma or equivalent

Tools

SIEM

EDR

IDS/IPS

Firewalls

Endpoint alerts

Cloud alerts

Ticketing tools

Case management

Job description

Boston Government Services, LLC. (BGS) has created this Evergreen Talent Pool post for gathering qualified candidates for a position relating to Security Operations Center (SOC) Analyst to support our clients in various locations across the US.

BGS is an engineering, technology, and security firm helping to advance missions of national importance for government programs, national laboratories, national security facilities, nuclear operations, and complex projects. We support clients at every stage, from strategic planning and program management to the execution of engineering and technical activities. We work to attract and retain the best talent because the best talent delivers the best results for our clients. Our capabilities are based on our experience in complex, secure, and highly regulated environments. We leverage our experience and capabilities to provide mission-driven solutions tuned to our client's mission needs and strategic direction.

Work that Matters. People that Matter More. At BGS, we believe meaningful work starts with great people. We foster a culture built on respect, collaboration, and accountability- where employees are empowered to contribute ideas, grow professionally, and make an impact. We care about our employees’ well-being through competitive benefits, clear expectations, and an environment that values both excellence and connection.

Responsibilities

• Monitor security tools, dashboards, logs, alerts, and event queues for potential incidents.
• Conduct initial triage and classification of alerts, suspicious activity, and reported events.
• Create, manage, and update incident cases in approved Government ticketing systems.
• Escalate events requiring Tier 2-3 investigation, forensic support, policy guidance, or stakeholder action.
• Support collection of relevant logs, screenshots, alerts, indicators, and case notes.
• Identify trends in alerts, recurring event types, and operational gaps.
• Follow approved SOPs for incident detection, triage, reporting, and escalation.

Requirements

• High School Diploma or equivalent.
• Experience in SOC operations, help desk security support, incident triage, monitoring, or cyber operations.
• Familiarity with SIEM, EDR, IDS/IPS, firewalls, endpoint alerts, cloud alerts, ticketing tools, and case management processes.
• Ability to follow SOPs, maintain accurate records, and elevate time-sensitive security matters.
• Strong communication and documentation skills.
• Must be a U.S. citizen.
• Successful drug screening.
• Must be eligible to obtain and maintain a security or clearance badge.

Preferred Qualifications

• Security+, CySA+, Network+, Microsoft/Azure security, Splunk, Elastic, or equivalent SOC tool certification.

Location/Work Arrangement

• Schedule is full-time, Monday - Friday 40-hour week, 4/10’s, or 9/80’s and may require on call or overnight shifts depending on contract needs.
• This position may be fully onsite or hybrid/remote depending on the needs of the specific contract.

Benefits

BGS offers a competitive total compensation package to eligible employees. Benefits include Health, Dental, Vision, Life Insurance, Paid Vacation, 401K, Long and Short-Term Disability.

Starting compensation for this role typical salary ranges between $112,814 – $132,722 annually is commensurate with experience relative to the position and may vary based on candidate geographical location.

Eeo

BGS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Exclusive Agreement Disclaimer

BGS has standing contracts with federal agencies throughout the United States. We require an affirmative exclusive agreement to represent all candidates to our clients. By submitting this application, you are consenting to allow BGS to represent you as a candidate for the role in which you are applying.

Schedule is full-time, Monday - Friday 40-hour week, 4/10’s, or 9/80’s and may require on call or overnight shifts depending on contract needs.