SO, LearnTech Team

United Overseas Bank Limited; Central, Northern (LA, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

United Overseas Bank Limited seeks an LMS Administrator to manage our Learning Management System and related platforms. You will support users, upload content, schedule courses, and generate reports to drive training effectiveness.

You will collaborate with Learning & Development to integrate new content, evaluate new technologies, and create clear training materials for employees. Focus on data privacy and security while improving adoption and outcomes across the organization.

Qualifications

• Experience with learning technologies (e.g., authoring tools, virtual classrooms, LMS)
• Excellent problem-solving and troubleshooting skills
• Strong communication and interpersonal abilities to explain technical concepts to non-technical users

Responsibilities

• Administer and maintain the bank's Learning Management System (LMS) and other learning technology platforms, including user management, content uploading, course scheduling, and reporting.
• Provide technical support and troubleshooting assistance to end-users regarding learning technology tools and issues.
• Collaborate with learning and development specialists to integrate new learning content and functionalities into existing platforms.
• Assist in the evaluation, selection, and implementation of new learning technologies and tools to meet evolving organizational needs.
• Develop and deliver training and user guides for employees on how to effectively use learning technology platforms and features.
• Monitor and analyze learning technology usage data to identify trends, areas for improvement, and report on key metrics.
• Ensure compliance with data privacy and security regulations related to learning technology platforms.
• Participate in LearnTech team projects, contributing to continuous improvement initiatives and strategic objectives.

Skills

LMS administration

Technical troubleshooting

Data analysis

Communication skills

Education

Bachelor's degree in a relevant field

Tools

Content Management Systems

Job description

Company: 1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Responsibilities

• Administer and maintain the bank's Learning Management System (LMS) and other learning technology platforms, including user management, content uploading, course scheduling, and reporting.
• Provide technical support and troubleshooting assistance to end-users (employees and trainers) regarding learning technology tools and issues.
• Collaborate with learning and development specialists to integrate new learning content and functionalities into existing platforms.
• Assist in the evaluation, selection, and implementation of new learning technologies and tools to meet evolving organizational needs.
• Develop and deliver training and user guides for employees on how to effectively use learning technology platforms and features.
• Monitor and analyze learning technology usage data to identify trends, areas for improvement, and report on key metrics.
• Ensure compliance with data privacy and security regulations related to learning technology platforms.
• Participate in LearnTech team projects, contributing to continuous improvement initiatives and strategic objectives.

Job Qualifications

• Strong technical aptitude with a good understanding of various learning technologies (e.g., authoring tools, virtual classrooms, content management systems).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience with data analysis and reporting tools is a plus.
• Prior experience in the banking or financial services industry is an advantage.

Additional Requirements

Develop, Engage, Execute, Strategise Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.