Snr Accountant - AR

Mount Talent Consulting; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading consulting firm is seeking a detail-oriented Accounts Receivable Specialist to handle customer billing inquiries and collaborate with multiple departments. The ideal candidate will have a Bachelor's degree in Accounting or Finance and at least 2 years of relevant experience. Strong analytical skills and proficiency in Microsoft Excel are essential. This role offers a dynamic work environment and the opportunity to contribute to billing processes and customer satisfaction.

Qualifications

• 2+ years Accounts Receivable or equivalent relevant experience.
• Capable of handling high volume in a fast-paced environment.

Responsibilities

• Responding to customer billing inquiries via Zendesk.
• Working cross-functionally with various teams to troubleshoot inquiries.
• Documenting and maintaining billing processes.

Skills

Analytical Skills

Problem Solving

Communication

Education

Bachelor's degree in Accounting

Bachelor's degree in Finance

Tools

Microsoft Excel

Zuora

Salesforce

Zendesk

Job description

Role & responsibilities

• Responding to customer billing inquiries via Zendesk queue. Including but not limited to, invoice requests, billing disputes, account balance questions, and cancellation requests
• Working cross-functionally with Sales/CSMs, Revenue Operations, Finance Systems, and Order Management teams to troubleshoot customer inquiries
• Enforcing and providing guidance regarding billing requirements
• Customer account and purchase order reconciliations
• Documenting and maintaining billing and Accounts Receivable processes
• Processing of customer refunds, adjustments, and updates to customer account information
• Assisting with retrieval of data and support documents in satisfying various audit requests
• Additional ad hoc billing and Accounts Receivable projects as needed

Qualifications, Knowledge, Skills and Abilities:

• Bachelors degree in accounting, Finance or related discipline required.
• 2+ years Accounts Receivable or equivalent relevant experience in technology related industry
• Strong analytical and problem-solving skills with ability to work independently
• Intermediate Microsoft Excel skills
• Capable of handling high volume in a fast paced, hyper growth environment
• Excellent verbal and written communication skills with the ability to interact effectively with all levels of employees and various departments within the company
• System experience with Zuora preferred, or other big ERP’s (i.e., Workday, Oracle, etc.)
• Salesforce or CRM and Zendesk experience
• Strong work ethic with a positive, can-do attitude
• Shift Time - EST Time - 4:30 PM to 1:30 AM