Snowsports Experience Lead - Tahoe Guest Services

Homewood Mountain Resort; Homewood (CA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Full-Time status

Seasonal, Non-Exempt

Employee meals

Recognition programs

Professional development and upwardMob

Job summary

Homewood Mountain Resort is seeking a Snowsports Lead to oversee the Snowsports School operations and guest experience on the West Shore of Lake Tahoe. You will coordinate check-in/out, manage learning spaces, and liaise with instructors, families, and resort teams to ensure smooth daily operations.

The role emphasizes safety, clear communication, and a welcoming environment for guests of all ages, with flexible hours including evenings and weekends in a fast-paced setting.

Qualifications

• PSIA/AASI Level 1 Certification preferred.
• Experience in guest services, childcare, or early childhood education preferred.
• Knowledge of snowsports environments or lesson logistics.
• Comfortable stepping onto snow to assist with transitions or equipment.

Responsibilities

• Oversee facilities used in Adult and Children’s Lessons including check-in/out areas, rentals, lunch spaces, and learning areas.
• Ensure learning areas are properly set up and in compliance with ANSI signage.
• Maintain a polished, welcoming, and organized environment.
• Communicate with parents/guardians and instructors regarding schedules and logistics.
• Champion guest service excellence: anticipate questions and troubleshoot smoothly.
• Collaborate with Rental, Food & Beverage, and Sales teams to keep lessons running smoothly.
• Model and maintain safety and child-friendly protocols throughout the children’s school.
• Assist with resort events, training sessions, and special programs as needed.
• Other duties as assigned.

Skills

PSIA/AASI Level 1

Guest services

Childcare/early childhood

Snowsports knowledge

Job description

Homewood Mountain Resort is seeking a Snowsports Lead to oversee the Snowsports School operations and guest experience on the West Shore of Lake Tahoe. You will coordinate check-in/out, manage learning spaces, and liaise with instructors, families, and resort teams to ensure smooth daily operations.

The role emphasizes safety, clear communication, and a welcoming environment for guests of all ages, with flexible hours including evenings and weekends in a fast-paced setting.