SMRT Support (Office Specialist 2)

Oregon Inc; Salem (OR); Hybrid; USD 39,000 - 53,000; Full time

Benefits offered by this job

Hybrid work

Public Service Loan Forgiveness

11 paid holidays

Career growth opportunities

Job summary

Department of Consumer and Business Services (DCBS) in Salem is seeking a SMRT Support Specialist (Office Specialist 2) to provide administrative support to the Medical Reviewers, Sanctions Representatives, and Compliance Specialists. The role requires clerical experience, strong data entry accuracy, and proficiency with Outlook, Excel, and Word.

This full-time, hybrid position offers a competitive salary, paid holidays, benefits, and potential eligibility for Public Service Loan Forgiveness.

Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An associate degree in any field; OR an equivalent combination of education and experience.
• Proficiency with Outlook, Excel, and Word.

Responsibilities

• Provide administrative support to the Medical Reviewers, Sanctions Representatives, Compliance Specialists, and the unit manager.
• Assist with data entry, document production, and meeting minutes.
• Answer questions and explain information, policies and decisions to a variety of people.

Skills

Data entry

Word processing

Outlook

Education

Associate degree

Tools

Excel

Word

Job description

SMRT Support (Office Specialist 2)# Oregon Job Opportunities## SMRT Support (Office Specialist 2)Apply: Hybrid Work: Salem | DCBS | Labor & Industries Building: Full time: Posted Today: REQ-209476**Initial Posting Date:**11/10/2026**Application Deadline:**11/17/2026**Agency:**Department of Consumer & Business Services**Salary Range:**$3,515 - $4,738**Position Type:**Employee**Position Title:**SMRT Support (Office Specialist 2)**Job Description:****\\*Note: this position will receive a Cost of Living Adjustment (COLA) increase of 4% which is not reflected in the salary listed in this posting. The effective date of the increase is January 1, 2027 and will be paid in the February 1, 2027 paycheck.*****Our mission...***To equitably protect and empower consumers and workers while maintaining a predictable yet innovative regulatory environment for the businesses we regulate.The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses.This position is with the Workers' Compensation Division (WCD). WCD administers, regulates, and enforces the laws and administrative rules governing the Oregon workers' compensation system.This position is represented by the Service Employees International Union (SEIU).Recruitment Timeline:Recruitment closes: November 17, 2026Anticipated start date: January 4, 2027**What’s in it for you:*** Rewarding work in a productive and creative environment* Colleagues who are passionate about public service* Work/life balance, 11 paid holidays a year, and a competitive benefits package* Advancement and learning opportunities that will help grow your career with the State of Oregon* Possible eligibility for the Public Service Loan Forgiveness ProgramThis position is eligible to telework on a part-time basis once the incumbent has gained the proficiency to perform work independently. However, regular, scheduled office hours are also required.**Here’s what you will do:**As a SMRT Support Specialist, you will provide administrative support to the Medical Reviewers, Sanctions Representatives, Compliance Specialists, and the unit manager as related to the administrative program.For a complete listing of the duties and responsibilities of this position, please **review the position description**.**Here’s what you need to qualify:**Minimum Qualifications:* Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documentsOR* An associate degree in any field;OR* An equivalent combination of education and experience. Requested Skills:* High level of accuracy in data entry* Competency in producing word processing documents; e.g., correspondence and meeting minutes.* Proficiency with Outlook, Excel, and Word* Experience communicating orally and in writing with a variety of people, answering questions, and explaining information, policies and decisions**Application information:*** **A resume and cover letter are required for this job posting.** Please attach them in the “Resume / Cover Letter” section of the application**.*** Please ensure that you clearly demonstrate in your application materials that you meet the qualifications and requested skills listed above and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.* You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.**Additional information:*** Per the Pay Equity Law passed in 2017, an employee pay assessment will be conducted to determine what pay step the successful candidate will be offered. The assessment will be based on the relevant experience, education, training, and certifications documented in the application materials. On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.* The salary range listed is the non-PERS eligible rate. If you are already a participating PERS member or once you become PERS eligible after 6 months of employment, the salary range will increase by 6.95% and the required 6% employee retirement contribution will be deducted from your pay.* This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.* The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. This information may be required after the interview process, depending on the requirements of the position.* Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For further information, please see the following website: Veterans, Disabled Veterans & State Servicemembers. NOTE: If claiming preference please be sure to check your Workday account for pending tasks in the “My Tasks” section at the top of the Candidate Home page.* We hire preferred workers! For more information, please visit our website: Preferred Worker Program.* **The Department of Consumer and Business Services (DCBS) does not offer visa sponsorships, such as H-1B or F-1 STEM CPT/OPT.** If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet our agency employment eligibility standards. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. DCBS will use E-Verify to confirm that you are authorized to work in the United States.**Helpful links and contact information:**Learn more about DCBSDCBS Career Fairs and WorkshopsUnderstanding the State Application ProcessHelp and Support webpageFor more information you may contact us by e-mail at [e-mail].**DCBS is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status. For more information, please visit our** **diversity, equity, inclusion and belonging webpage****.**