Smokehouse Pit Master

Lowes Foods, LLC; South Carolina; On-site; USD 42,000 - 54,000; Full time

Job summary

Lowes Foods, Store 283 in Indian Land, SC is hiring for a Smokehouse Pit Master. The role emphasizes guest engagement, top-notch service, and meat department excellence in a bustling store environment.

You will lead smoking, sampling, and product preparation activities while ensuring safety, sanitation, and adherence to merchandising standards. Strong communication and multitasking are essential for success.

Qualifications

• Friendly, energetic and outgoing personality.
• Ability to engage guests and have fun with our guests.
• Willingness to perform in front of large crowds.
• Ability to multitask and stay in character.
• Strong teamwork and communication with staff.

Responsibilities

• Be the Pit Master on the sales floor with a focus on smoked meat quality and service.
• Interact with guests and hosts to create an engaging environment.
• Maintain department standards in merchandising, sanitation, and service.
• Assist with product prep, receiving, stocking and guest service.
• Provide training and feedback to Smokehouse staff and supervise as needed.
• Perform PA announcements and uphold Lowes Foods policies.

Skills

Guest engagement

Customer service

Public speaking

Multi-tasking

Team leadership

Meat cutting

Culinary knowledge

Deli operations

Training others

Communication

Computer skills

18+ age

Stand/bend

Job description

Overview

To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operating standards.

We are excited to announce that Lowes Foods Store 283 Indian Land, SC will open Fall 2025! The store will be packed with all our Guests’ favorite concepts that we can’t wait to share with this community! Indian Land was recently voted a best small town in South Carolina. It’s short 20-minute drive to Charlotte, NC and offers the best of small town feel with easy access to the hustle and bustle of city life! Indian Land has several parks for nature lovers, and breweries for those who love to socialize. And, with major sports teams and venues in Charlotte, there’s plenty to do!

Responsibilities

• 1. While on the sales floor, become the Pit Master, the one person in the store with a blinding dedication to all things smoked meat
• 2. Interact with guests and hosts in a fun and friendly manner to create an engaging environment for all guests
• 3. Ensure all smokehouse staff provides fun, friendly and engaging service
• 4. Actively engage guests through freshly prepared Smokehouse samples and suggestive selling
• 5. To personally demonstrate superior guest service at all times
• 6. To perform activities outlined in the Pit Master character performance description
• 7. Operate the department according to strict merchandising and operational standards
• 8. Ensure the quality of product for sale meets Lowes Foods standards
• 9. Maintain sanitation and safety throughout the department according to Lowes Foods standards
• 10. Provide guidance, orientation, training and feedback to ensure Smokehouse staff achieves satisfactory performance standards
• 11. Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards
• 12. Maintain HACCP required product information log sheets as necessary
• 13. Perform light meat cutting duties as needed
• 14. Perform all other duties as assigned by management
• 15. Perform PA announcements

Qualifications

• 1. Friendly, energetic and outgoing personality
• 2. Must be able to actively engage guests and be willing to have fun with our guests
• 3. Willingness to perform in front of large crowd and draw attention to the Smokehouse department
• 4. Ability to perform multiple tasks, simultaneously
• 5. Ability to stay in character
• 6. Ability to work well with others
• 7. Ability to lift 25 lbs. consistently and 50 lbs. occasionally
• 8. Previous meat cutting/trimming experience
• 9. Previous Culinary knowledge and/or background preferred
• 10. Ability to read and understand information and direction
• 11. Knowledge of deli as well as meat department operations
• 12. Ability to supervise people including training and development
• 13. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
• 14. Effective communication, guest service and selling skills
• 15. Must be at least 18 years old
• 16. Ability to bend, kneel and stand for extended periods of time
• 17. Ability to effectively communicate with, and take direction from supervision
• 18. Ability to work well with computers