Smokehouse Pit Master

Lowes Foods; Garner (AK); On-site; USD 21,000 - 29,000; Full time

Job summary

Lowes Foods is seeking a dynamic Smokehouse Pit Master to lead on the sales floor, delivering engaging guest experiences around smoked meats. You will interact with guests, supervise the Smokehouse team, provide training, and ensure product quality and sanitation standards.

The role involves sampling, upselling, and carrying out duties across receiving, stocking and daily operations. Ideal candidates demonstrate a friendly, energetic personality, comfort performing in front of crowds, and the

Qualifications

• Friendly, energetic and outgoing personality.
• Active guest engagement and willingness to have fun.
• Comfort performing in front of a crowd and drawing attention to Smokehouse.
• Ability to multitask and manage several duties simultaneously.
• Stay in character and work well with others.
• Able to lift 25 lbs regularly and 50 lbs occasionally.
• Prior meat cutting/trimming experience preferred.
• Culinary knowledge or background preferred.
• Read and understand information and directions.
• Knowledge of deli and meat department operations.
• Experience supervising with training and development.
• Willingness to learn multiple tasks and technical requirements.
• Strong communication, guest service and selling skills.
• Must be 18 years or older.
• Able to bend, kneel and stand for extended periods.
• Able to work with computers.

Responsibilities

• Become the Pit Master on the sales floor, dedicated to smoked meat.
• Interact with guests to create a fun and engaging environment.
• Ensure Smokehouse staff provide friendly, engaging service.
• Engage guests with samples and suggestive selling.
• Demonstrate superior guest service at all times.
• Perform tasks outlined in the Pit Master character performance.
• Operate department per merchandising and operational standards.
• Maintain product quality meeting Lowes Foods standards.
• Maintain sanitation and safety throughout the department.
• Provide guidance, orientation, training and feedback to staff.
• Perform product preparation, receiving, ordering, stocking and guest service.
• Maintain HACCP product information logs as needed.
• Perform light meat cutting duties as required.
• Carry out all other duties assigned by management.
• Make PA announcements as required.

Skills

Friendly personality

Guest engagement

Multitasking

In front of large crowds

In character

Team collaboration

Lifting 25 lbs

Lifting 50 lbs occasionally

Culinary knowledge

Meat department operations

Supervising/training

Effective communication

Guest service and selling

Reading/instruction comprehension

Computer literacy

Stand for extended periods

HACCP documentation familiarity

Job description

Overview

To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operating standards.

Responsibilities

• 1. While on the sales floor, become the Pit Master, the one person in the store with a blinding dedication to all things smoked meat


• 2. Interact with guests and hosts in a fun and friendly manner to create an engaging environment for all guests


• 3. Ensure all smokehouse staff provides fun, friendly and engaging service


• 4. Actively engage guests through freshly prepared Smokehouse samples and suggestive selling


• 5. To personally demonstrate superior guest service at all times


• 6. To perform activities outlined in the Pit Master character performance description


• 7. Operate the department according to strict merchandising and operational standards


• 8. Ensure the quality of product for sale meets Lowes Foods standards


• 9. Maintain sanitation and safety throughout the department according to Lowes Foods standards


• 10. Provide guidance, orientation, training and feedback to ensure Smokehouse staff achieves satisfactory performance standards


• 11. Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards


• 12. Maintain HACCP required product information log sheets as necessary


• 13. Perform light meat cutting duties as needed


• 14. Perform all other duties as assigned by management


• 15. Perform PA announcements

Qualifications

• 1. Friendly, energetic and outgoing personality


• 2. Must be able to actively engage guests and be willing to have fun with our guests


• 3. Willingness to perform in front of large crowd and draw attention to the Smokehouse department


• 4. Ability to perform multiple tasks, simultaneously


• 5. Ability to stay in character


• 6. Ability to work well with others


• 7. Ability to lift 25 lbs. consistently and 50 lbs. occasionally


• 8. Previous meat cutting/trimming experience


• 9. Previous Culinary knowledge and/or background preferred


• 10. Ability to read and understand information and direction


• 11. Knowledge of deli as well as meat department operations


• 12. Ability to supervise people including training and development


• 13. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job


• 14. Effective communication, guest service and selling skills


• 15. Must be at least 18 years old


• 16. Ability to bend, kneel and stand for extended periods of time


• 17. Ability to effectively communicate with, and take direction from supervision


• 18. Ability to work well with computers

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