Overview
To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operating standards.
Responsibilities
- Provides fun, friendly and engaging service
- Actively engage guests through freshly prepared Smokehouse samples and story-selling
- Perform activities outlined in the Pit Master character performance description
- Operate the department according to strict merchandising and operational standards
- Ensure the quality of product for sale meets Lowes Foods standards
- Maintain sanitation and safety throughout the department according to Lowes Foods standards
- Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards
- Maintain HACCP required product information log sheets as necessary
- Perform light meat cutting duties as needed
- Perform all other duties as assigned by management
- Perform PA announcements
Qualifications
- Friendly, energetic and outgoing personality
- Must be able to actively engage guests and be willing to have fun with our guests
- Willingness to perform in front of large crowd and draw attention to the Smokehouse department
- Ability to perform multiple tasks, simultaneously
- Ability to work well with others
- Ability to lift 25 lbs. consistently and 50 lbs. occasionally
- Previous meat cutting/trimming experience
- Previous Culinary knowledge and/or background preferred
- Ability to read and understand information and direction
- Knowledge of deli as well as meat department operations
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
- Effective communication, guest service, and selling skills
- Must be at least 18 years old
- Ability to bend, kneel and stand for extended periods of time
- Ability to effectively communicate with, and take direction from supervision
- Ability to work well with computers