SMB Business Development Rep Associate - AfterPay Bay Area, CA, US

Block, Inc.; San Francisco (CA); Remote; USD 54,000 - 81,000; Full time

Job summary

Block, Inc. is seeking an Outbound SMB BDR Associate for Afterpay in the Bay Area or remote. You will identify prospects among small to mid-size businesses, engage executives by phone and email, and spark interest in Afterpay and Cash App Pay.

You should have 1+ year in outbound sales or customer service, a proven KPI track record, exceptional written and spoken communication, and comfort with CRM tools like Salesforce, Salesloft, and G-Suite.

Qualifications

• 1+ year of relevant experience in outbound sales or customer service.
• Proven track record of meeting and exceeding KPIs and targets.
• Exceptional communication skills in writing and on the phone.
• Strong organizational and time management abilities.
• Comfort with cold calling and speaking with executives.

Responsibilities

• Use cold outreach to develop new leads and opportunities.
• Maintain a high-volume sales pipeline to meet monthly and quarterly KPIs.
• Engage new and existing accounts to drive interest in Afterpay and Cash App Pay.
• Conduct needs analysis to understand client requirements and pain points.
• Maintain accurate Salesforce records for smooth handovers to Account Executive.

Skills

Outbound sales

Customer service

Communication skills

Time management

Cold calling

Executive outreach

Self-motivation

CRM proficiency

Tools

Salesforce

Salesloft

G-Suite

Job description

SMB Business Development Rep Associate - AfterPay

Remote Bay Area, CA, US

Posted Date: 10/14/26

Remote Bay Area, CA, US Req ID: R0007212 Posted Date: 10/14/26 Posted yesterday

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We'll be a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

The Role

Afterpay is looking for a high-energy, results-driven, and motivated individual with advanced communication skills to join our elite team. As an Outbound SMB BDR in North America, you will be on the front-lines of a fast-growing e-commerce payments business - talking commerce and payments with business owners and executives at small to medium size businesses. You should be comfortable on the phone, have excellent email drafting skills, and a genuine curiosity in the operations of various types of online businesses and their structures. Importantly, you should be comfortable with, or quick to learn, the user interfaces of software programs (like Salesforce CRM) that support you in ramping and maintaining your pipeline.

As an Outbound SMB Business Development Representative, you will identify, prospect, and outreach to prospective small and medium sized businesses.You will use personalized efforts to authentically connect with potential customers and spark curiosity and desire to learn more about our vast product suite.

Responsibilities

• Use cold outreach strategies to develop new leads and opportunities with retailers in the upper SMB to MM segments, $1m-$50m.
• Develop & maintain a high-volume sales pipeline to deliver on monthly and quarterly KPIs and targets
• Engage new accounts & maintain existing accounts to drive interest in Afterpay and Cash App Pay
• Conduct needs analysis to understand the specific requirements and pain points of potential clients
• Maintain accurate and up-to-date records in Salesforce in order to ensure smooth handover to Account Executive

Qualifications

• 1+ year of relevant experience in customer service or sales type role (outbound sales experience is a plus)
• Demonstrated track record of meeting & exceeding KPIs and targets
• Exceptional communication skills in writing and on the phone
• Excellent organizational & time management skills
• Self-motivated, competitive individual with the ability to work fast & smart
• No fear in cold calling and in speaking with C-level executives/business owners
• High level of enthusiasm and energy
• Expertise with common software (salesloft, g-suite, salesforce, etc) preferred
• Payments/ecommerce experience preferred

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A:

$26.03 - $39.05 USD

Zone D:

$21.02 - $31.52 USD

Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.