SmartEquip Product Analyst

Sunbelt Rentals, Inc.; Fort Mill (SC); On-site; USD 75,000 - 102,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Short/Long-term disability

Tuition Reimbursement

Job summary

Sunbelt Rentals, Inc. is seeking a SmartEquip Administrator to manage backend and frontend maintenance, troubleshoot issues, and drive platform enhancements. You will capture user feedback, document operational needs, and coordinate with suppliers and internal teams to ensure timely delivery of features.

The role requires collaboration across departments, strong communication skills, and experience leading cross-functional projects in a construction/equipment rental environment.

Qualifications

• Bachelor’s degree or equivalent experience plus 3–5 years in construction or equipment rental.
• Exceptional collaboration, listening, written and verbal communication skills.
• Demonstrated experience with project and product management.
• Experience leading cross-functional teams with and without direct reports.

Responsibilities

• Manages all SmartEquip administrative duties including backend and frontend maintenance and troubleshooting.
• Supports platform enhancements and ensures the voice of the customer is conveyed in development.
• Represents employees/users and communicates operational concerns across the organization.
• Prioritizes SmartEquip project load to maximize business value and speed.
• Uses data and analytics to recommend platform enhancements.
• Maintains platform access and training materials for end-users.
• Builds relationships with stakeholders to enable feature implementation.
• Leads user acceptance testing and product pilots.

Skills

Project management

Cross-functional teamwork

Communication

Data-driven decisions

Change management

Education

Bachelor’s degree or equivalent experience

Tools

SmartEquip

Wynne Rentalman

Job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

Job Description Summary

Position Responsibilities:

• Manages all aspects of SmartEquip administrative duties including both backend and frontend maintenance and troubleshooting
• Supports business strategy related to platform enhancements and ensures the voice of the customer is conveyed in all development
• Represents our employees/users and ensures operational concerns are properly documented and communicated throughout the organization
• Assists in the prioritization of SmartEquip project load to ensure that the highest amount of business value is being delivered in the fastest time possible
• Uses data, analytics and operational insight to recommend needed enhancements
• Ensures all aspects of the platform are accurately maintained and enabled for necessary users
• Consults with suppliers regarding SmartEquip maintenance and overall platform understanding
• Maintains an accurate branch administration database and works cross functionally with other departments to ensure the platform is readily available to new locations
• Demonstrates expert level understanding of the SmartEquip application from a technical standpoint
• Identifies suppliers that qualify for B2B enhancements and actively work to establish these connections
• Understands supplier’s product offering and recommends best SmartEquip integration level accordingly
• Builds and leverages solid working relationships with business and product stakeholders, other Product Managers, user experience and technology teams to facilitate successful feature implementation
• Develops and maintains all training and support materials related to the SmartEquip application
• Ensures the platform captures all pertinent data and delivers product information in a clear and concise manner to end-users
• Leads user acceptance testing, product pilots, and implementations

Requirements:

Education & Experience:

• Bachelor’s degree in business, IT, or a related field of study or equivalent experience plus 3-5 years of experience within construction or equipment rental industry
• Exceptional collaboration, listening, written and verbal communication skills
• Demonstrated experience with project and product management
• Demonstrates experience leading cross-functional teams with and without direct report relationships
• Exceptional verbal and written communication skills including the ability to develop process maps, persuasive/communicative PowerPoint decks, and project plans
• Demonstrates experience in the areas of customer experience and process improvement
• Demonstrates ability to foster teamwork and collaboration through effective change management
• Demonstrates knowledge of closed-loop AI systems
• Preferred knowledge of Wynne Rentalman and/or SmartEquip Inc.

Physical Demands:

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt’s safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground

Base Pay Range: $74,501.00 - 102,438.60

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):

• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.