Manager, IoT Solutions Engineering

Sunbelt Rentals, Inc.

Fort Mill (SC)

On-site

USD 113,000 - 156,000

Full time

7 days ago

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Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Short‑term and long‑term disability

Accident, Life and Travel insurance, F

Tuition Reimbursement Options

Employee Assistance Program (EAP)

Length of Service Awards

Paid time off (vacation, sick, etc.)

Job summary

Sunbelt Rentals, Inc. is seeking a Machine Intelligence Equipment Specialist to monitor a fleet of generators and HVAC equipment across the United States.

The role uses machine intelligence to extract useful insights and coordinate with the shop and sales teams to improve the rental experience. You will analyze telematics data, provide input to the sales team on technical proposals, and report weekly on equipment status and customer impact.

Qualifications

Bachelor’s or Associates Degree or equivalent experience plus 3-5 years of technical experience, preferably in an equipment service industry.
Technical and mechanical aptitude to understand generators, electrical power distribution & connection, switchgear, load banks, compressed air systems and HVAC/drying equipment for designed applications.
Analytical capabilities to interpret data, generate reports, and understand full external and internal sales and customer service processes.
Excellent sales, communication and listening skills.
Strong safety standards.
Demonstrated ability to work in a fast‑paced, team oriented, customer solutions focused environment.
Flexibility to work extended hours and be on‑call.
For Power & HVAC: Journeyman Electrician, technical certification, EPA (HVAC) preferred

Responsibilities

Monitors the fleet telematics data daily to provide overall telematics support for Power & HVAC by using machine intelligence, data visualization and analytics to identify predictive and preventative maintenance, and condition monitoring
Provides input to the sales team on technical proposals
Completes weekly updates on the status of all equipment and the impact to the customers
Utilize CRM for customer communications
Other duties as assigned by management

Skills

Analytical capabilities

Excellent communication

Sales and customer service

Team oriented

Flexibility / on-call

Safety standards

Fast-paced environment

Education

Bachelor’s or Associates Degree or equivalent experience

Tools

CRM

Job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on‑job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!

Job Description Summary

Position Objective:

The Machine Intelligence Equipment Specialist monitors a fleet of generators & HVAC equipment throughout the United States. This role takes machine intelligence from all available resources, determines what is useful to improve the customer experience and channel that through either the shop or sales channels to improve the rental experience. This role is responsible for the effective and efficient monitoring and communicating of the status of all systems on a continuous basis to ensure best customer outcomes. This role works in conjunction with the Strategic Customer Support team, Inside Sales and Profit Centers to enhance the overall customer experience.

Position Responsibilities:

Monitors the fleet telematics data daily to provide overall telematics support for Power & HVAC by using machine intelligence, data visualization and analytics to identify predictive and preventative maintenance, and condition monitoring
Provides input to the sales team on technical proposals
Completes weekly updates on the status of all equipment and the impact to the customers
Utilize CRM for customer communications
Other duties as assigned by management

Requirements

Education & Experience:

Bachelor’s or Associates Degree or equivalent experience plus 3-5 years of technical experience, preferably in an equipment service industry
Technical and mechanical aptitude to understand generators, electrical power distribution & connection, switchgear, load banks, compressed air systems and HVAC/drying equipment for designed applications
Analytical capabilities to interpret data, generate reports, and understand full external and internal sales and customer service processes
Excellent sales, communication and listening skills
Strong safety standards
Demonstrated ability to work in a fast‑paced, team oriented, customer solutions focused environment
Flexibility to work extended hours and be on‑call
For Power & HVAC: Journeyman Electrician, technical certification, EPA (HVAC) preferred

Physical Demands:

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt’s safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground

Base Pay Range: $113,342.40 - 155,845.80

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full‑time employees. This package includes:

Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short‑term and long‑term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):