Smart Service - Field Modification Specialist

Trane Italia; Saint Paul (MN); On-site; USD 73,000 - 117,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Job summary

Trane Technologies is seeking a Smart Service - Field Modification Specialist to join its Engineering team in La Crosse, WI. You will ensure accurate configuration of HVAC product data, load field modification kits, and support sales and manufacturing with data-driven configuration decisions.

The role involves partnering with engineering, sales and supply chain to maintain data integrity, improve processes, and enable timely fulfillment.

Qualifications

• Associate degree in engineering, business, data management, or related field, or an equivalent combination of education and 5–7 years of experience.
• Experience with commercial HVAC products in the field or in a manufacturing environment.
• Proficiency with Salesforce, Windchill, and related ERP/PLM systems.
• Strong analytical, organizational, and problem‑solving skills.
• High attention to detail and commitment to data accuracy.
• Effective verbal and written communication skills.
• Ability to work effectively across functions, both collaboratively and independently.

Responsibilities

• Validate and maintain system data in Trane Sales Assist (sales tool) for accuracy and completeness.
• Load and maintain nameplate rules in DMC to ensure accurate product labeling and documentation.
• Set up Field Modification kits, ensuring required components and instructions are complete and accurate.
• Process Salesforce tickets to support sales and engineering needs, including updating Windchill BOMs, setting up new parts, and configuring FMF kits.
• Manage Compressor K001 configuration and ordering activities to support timely and accurate fulfillment.
• Collaborate cross-functionally to validate and update configuration data as business and engineering requirements evolve.
• Troubleshoot and resolve configuration-related issues for internal customers and external partners.

Skills

Analytical thinking

Organizational skills

Problem solving

Attention to detail

Communication (verbal)

Communication (written)

Cross-functional collaboration

Education

Associate degree in engineering, business, data management, or related field

Tools

Salesforce

Windchill

ERP/PLM systems

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it’s our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane®andThermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What’s in it for you:

Join Trane Commercial’s Engineering team in La Crosse, WI as a Smart Service - Field Modification Specialist , where you will play a key role in ensuring HVAC service product offerings are accurately configured and available to support sales and manufacturing. This position offers the opportunity to work at the intersection of engineering, product data, and cross-functional collaboration, with direct impact on field modifications and operational efficiency.

In this role, you will partner with engineering, sales, and supply chain teams to maintain and improve product structures, field modification and related data systems. This is a strong opportunity for someone who enjoys solving complex configuration challenges, improving processes, and contributing to high-quality product data that supports the business.

What you will do:

• Validate and maintain system data in Trane Sales Assist (sales tool) for accuracy and completeness.

• Load and maintain nameplate rules in DMC to ensure accurate product labeling and documentation.

• Set up Field Modification kits, ensuring required components and instructions are complete and accurate.

• Process Salesforce tickets to support sales and engineering needs, including updating Windchill BOMs, setting up new parts, and configuring FMF kits.

• Manage Compressor K001 configuration and ordering activities to support timely and accurate fulfillment.

• Collaborate cross-functionally to validate and update configuration data as business and engineering requirements evolve.

• Troubleshoot and resolve configuration-related issues for internal customers and external partners.

What you will bring:

• Associate degree in engineering, business, data management, or a related field, or equivalent combination of education and 5-7 years of experience.

• Experience with commercial HVAC products in the field or in a manufacturing environment.

• Proficiency with Salesforce, Windchill, and related ERP/PLM systems.

• Strong analytical, organizational, and problem-solving skills.

• High attention to detail and commitment to data accuracy.

• Effective verbal and written communication skills.

• Ability to work effectively across functions, both collaboratively and independently.

Annual Base Salary Range or Hourly Base Pay Range:

$72,928.33 - $116,700.00

Compensation Type:

Salary

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer

We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.