Smart Home Security Installation Pro

ADT; Albuquerque (NM); On-site; USD 42,000 - 64,000; Full time

Job summary

ADT is hiring an Installation/Service Technician to provide expert installation, programming, configuration, and servicing of security and site automation solutions. The role emphasizes customer satisfaction, reliable scheduling, and clear communication of system operation to clients.

Responsibilities include on-site installation, troubleshooting, and collaboration with customers to identify additional needs and improvements while adhering to safety standards and company processes.

Qualifications

• Minimum requirements include a high school diploma or equivalent.
• Strong customer service and communication skills are essential.
• Ability to read and interpret maps, diagrams, and schematics; basic math aptitude.

Responsibilities

• Install, program, configure, dismantle, and service security and site automation solutions.
• Meet customer commitments and drive loyalty through the installation/service process.
• Explain operation of systems to customers and suggest enhancements where appropriate.
• Follow safety standards and maintain professional conduct at all times.

Skills

Customer service

Communication skills

Problem solving

Mathematical aptitude

Mechanical aptitude

Manual dexterity

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Vehicle operation

Job description

ADT is hiring an Installation/Service Technician to provide expert installation, programming, configuration, and servicing of security and site automation solutions. The role emphasizes customer satisfaction, reliable scheduling, and clear communication of system operation to clients.

Responsibilities include on-site installation, troubleshooting, and collaboration with customers to identify additional needs and improvements while adhering to safety standards and company processes.