Small Engine Technician: Repair & Customer Service Pro

Blain's Farm & Fleet (Blain Supply, Inc.); Loves Park (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Short & Long Term Disability

Life Insurance

401(K) with company match

Associate discount on name brands

Advanced Leadership Training

Holiday & Birthday time off

Pet Insurance

Job summary

Blain’s Farm & Fleet in Loves Park, IL, is seeking a Small Engine Technician to diagnose and repair outdoor power equipment and provide excellent customer service. You will load/unload products, locate parts, and explain repairs to customers.

The role requires prior small engine or automotive maintenance experience and strong communication skills. The position offers full-time benefits from day 91, including medical, dental, vision, disability, life insurance, and more, plus weekends premium and

Qualifications

• Be 18 years of age or older.
• Be able to work evenings when needed and at least every other weekend.
• Prior small engine and/or automotive maintenance experience.
• Prior customer service experience.
• Prior Retail experience.
• Excellent communication skills.

Responsibilities

• Diagnose and repair small engine outdoor power equipment, recreational equipment/vehicles, and other mechanical equipment.
• Provide excellent service and an exceptional shopping experience. Assist customers by loading and unloading products, locating parts, and answering questions concerning repairs to their units.
• Diagnosing, assembling, and repairing all small engine and outdoor power equipment sold at Blain’s Farm and Fleet stores.
• Document repairs on work orders, track units in the shop, complete and file/close out work orders.
• Assist with warranty claims and file them in a timely manner.
• Contact customer regarding work completion date.
• Attend training classes/seminars for repair technicians.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.

Skills

Customer service

Communication skills

Retail experience

Small engine maintenance

Evening/weekend availability

Job description

Blain’s Farm & Fleet in Loves Park, IL, is seeking a Small Engine Technician to diagnose and repair outdoor power equipment and provide excellent customer service. You will load/unload products, locate parts, and explain repairs to customers.

The role requires prior small engine or automotive maintenance experience and strong communication skills. The position offers full-time benefits from day 91, including medical, dental, vision, disability, life insurance, and more, plus weekends premium and