Small Engine Technician & Parts Sourcing Expert

Northern Tool Company; Norfolk (VA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health, dental, vision plans

401(k) plan with company match

Daily Pay accessibility

Employee discount on tools and gear

Paid holidays and time off

Job summary

Northern Tool + Equipment is seeking a Mechanic to service and repair customer-owned equipment brought to the store. You will source and order parts, diagnose engines, and maintain knowledge of our brands while delivering an exceptional, hassle-free customer experience.

The role emphasizes strong communication, safety, teamwork, and integrity, with a full-time schedule Monday through Friday and access to comprehensive benefits, including health plans and a 401(k) match.

Qualifications

• 1+ years of experience repairing small engines.
• Ability to clearly explain diagnosis and repair to customers.
• Observance of safety and security procedures.
• Teamwork and positive collaboration in a service environment.
• Commitment to integrity and company values.
• Strong organizational skills; proficient with Microsoft Office.
• Knowledge of small engine theory: lubrication, cooling, ignition, fuel.
• Certifications from major brands (Honda, Kohler, Briggs & Stratton); master certification a plus.
• Experience with electrical systems, pumps/filters, hydraulics and diagnostic equipment.

Responsibilities

• Source & order parts for customers.
• Diagnose and repair small engines/equipment.
• Maintain knowledge of national and private label brands.
• Complete reports and forms related to work assignments.

Skills

Small engine repair

Customer communication

Safety procedures

Team collaboration

Integrity

Microsoft Office

Electrical systems familiarity

Diagnostics tools knowledge

Education

Brand certifications (Honda, Kohler, Briggs & Stratton)

Tools

Diagnostic equipment

Microsoft Office

Job description

Northern Tool + Equipment is seeking a Mechanic to service and repair customer-owned equipment brought to the store. You will source and order parts, diagnose engines, and maintain knowledge of our brands while delivering an exceptional, hassle-free customer experience.

The role emphasizes strong communication, safety, teamwork, and integrity, with a full-time schedule Monday through Friday and access to comprehensive benefits, including health plans and a 401(k) match.