Small Business State Product Management Analyst

Westfield Insurance; Westfield Center (OH); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Westfield Insurance is seeking a Small Business State Product Management Analyst to support growth and profitability for assigned states and product lines. The role analyzes internal and external trends to shape data-driven recommendations that influence key performance metrics.

The analyst collaborates with underwriting, sales, actuarial, marketing, and other functions to ensure products meet profitability, compliance, and customer satisfaction goals.

Qualifications

• 3-5 years of experience in Product Research, Insurance industry or related field.
• Bachelor's degree or commensurate work experience in relevant field.

Responsibilities

• Analyze data to assess profitability and growth opportunities for assigned states or product lines.
• Develop data-driven recommendations aligned with strategy and regulatory nuances.
• Present pricing and product recommendations to underwriting and sales partners.
• Collaborate with actuarial, underwriting, and sales during rate reviews to align with profit goals.
• Forecast top and bottom line and monitor product performance against plans.

Skills

CMRP

CAP

Collaboration

Customer focus

Communication

Decision quality

Nimble learning

Education

Bachelor's degree in market research, statistics, data science, business, or related field

Job description

Job Summary

The Small Business State Product Management Analyst will be accountable in supporting the growth and profitability for assigned states and/or insurance product lines(s). The role will analyze internal and external trends to propose data-driven recommendations to influence key performance metrics. The analyst collaborates closely with underwriting, sales, actuarial, marketing, and other cross-functional departments to ensure products meet profitability, compliance, and customer satisfaction goals.

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

Job Responsibilities

• Independently conduct and understand data analysis of business results to assess profitability and growth opportunities and identify root cause.
• Formulate and execute potential recommendations to drive desired growth & profitability impacts based on established strategy with consideration for local regulatory nuances, and broader marketplace dynamics.
• Present, inform and influence product and pricing recommendations to business partners including underwriting and sales.
• Collaborate with Actuarial, Underwriting, and Sales during rate review process to align rate and pricing with Countrywide and local market profit and growth strategies.
• May function as a subject matter expert in strategic initiatives to support the goals and objectives of the broader organization.
• Develops top and bottom-line forecasts and rigorously analyzes and evaluates product performance metrics against those plans to identify divergence from expectations. Recommends actions based on actual results and builds contingency plans.
• Monitor effectiveness of business initiatives and strategies, impacts to rate and pricing changes, book mix changes, and any outliers in trends; then provide recommendations on potential course of actions.
• Demonstrates excellent problem-solving abilities, in a practical way, to balance between addressing root cause and introducing changes in fast order.
• Acquires market and competitive intelligence and develops knowledge of emerging trends to effectively compete in a rapidly changing environment and shares knowledge with the organization.
• Develops a deep understanding of the regulatory and statutory environments for assigned states and/or lines of business. Ensures product decisions and processes are in alignment with company policies and meet all legal and regulatory requirements.

Job Qualifications

• 3-5 years of experience in Product Research, Insurance industry or a related field.
• Bachelor's degree in market research, statistics, data science, business, or a related field and/or commensurate work experience.

Location

• Hybrid- defined as working three or more days per week in the office if the employee's residence is within 50 miles of Westfield Center, OH; OR Remote-if the employee resides more than 50 miles from Westfield Center, OH.

Behavioral Competencies

• Certified Market Research Professional (CMRP)
• Collaborates
• Customer focus
• Communicates effectively
• Decision quality
• Nimble learning
• Certified Analytics Professional (CAP)

Technical Skills

• Business Requirement Gathering
• Technical Documentation
• Data Reporting and Analysis
• Product Development Lifecycle
• Business Analysis
• New Product Development
• Market Research
• Product Analytics

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

About Us

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.

Equal Opportunity Employer

United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.

United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.