BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID :21787
Employment Type : Full Time
Job Category : Sales
Work Location : Kansas City, KS
Brief Position Summary
Key Account Sales Consultant Public Sector (KPS) is critical to driving MSC s Public Sector market
position and achieve revenue and profit growth within Public Sector Mid/Large Market customers($200,000-$5,000,000 potential). The KPS will be assigned a portfolio of $2M -$5M in annual revenue
with a focus on growing Public Sector sales, with current and new customers, in their geo-graphic
territory. The KPS, aligns with Public Sector s three strategic goals: 1). Growth (double digits), 2).
Become industry leader 3). Higher Performance Team. KPS role is required to build key customer
relationships, identify business opportunities within Public Sector Vertical, negotiates and closes
business deals and maintain extensive knowledge of current market conditions. The KPS will collaborate
with AMPS, Program Mangers, and team managers to increase sales opportunities to maximize
revenue. The KPS will manage and maintain customer relationships at ship to level with established and
assigned Public Sector customers across designated territory.
Duties And Responsibilities
- Associate must spend 100% of their time on Public Sector Opportunities and Public Sector
Accounts must account for 100% of the Total Portfolio. With limited guidance from AMPS and
PS Team Manager, sells MSC products and services to ensure the achievement of individual
and corporate sales and profit goals.
- Drives sales at all Public Sector account customer facilities within their assigned regions.
- Prepares and delivers sales presentations that address the customers needs, and leads to sales
growth within established, and new Public Sector accounts. Delivers Quarterly formal CIR
(Continuous Improvement Report) presentations with key customers. - Drives two-way communication - Engages the customer by deliberately linking their business
priorities to our value proposition. Engages in dialogue with customers, constructively creating
tension to help the customer learn how MSC can help them achieve their goals. Delivers insight
convincingly and with authority. - Leverages Individual Value Drivers - Understands and influence a wide range of customer
stakeholders. Develops a distinct strategy for engaging critical stakeholders. Consistently
demonstrates an ability to link supplier capabilities to specific, individual stakeholder objectives. - Develops relationships with key Public Sector agencies within their region to become focal point
for customer contact and MSC contact for their needs at local level. Maps out customer decision
making process and key Point of Contacts. - Gathers, organizes, and analyzes information of all Public Sector accounts within the assigned
region, to work with AMPS and Public Sector Team Manager help create a business plan of
growth.
MSC Industrial Supply
JOB TITLE: Sls Consultant, Public Sector Key Account
JD Template Revision Date 5/2/2024
- Demonstrates knowledge of Public Sector customers within their assigned areas in regard to the
current market climate. Can make informed inferences about Public Sector customer needs
based on understanding of the market or competitors. - Establishes value before ROI/financial terms - Qualifies and quantifies the impact of maintaining
the status quo or pursuing competitors' solutions. Quantifies value in terms of resolving an
unrecognized problem or need, or costs of inaction. Rep's customers can articulate value
proposition relative to competitive solutions. - Drives Momentum -. Rallies internal resources to ensure deal momentum. Collaborates with
customers to define next steps, coaching customers through the buying process. Attempts to
rely on key stakeholders/mobilizers to drive action between sales calls. - Create constructive tension by reframing how the customer thinks about their purchasing needs
and compliance requirements. Leverage data and facts from research, benchmark data and
best demonstrated practices to introduce new ideas which challenges the status quo and shows
the customer it is them costing more than they may realize. - Tailor presentations and commercial insight specific to customer s specific requirements, agency
culture and contacts personality. Match contacts personality and deliver relevant messaging
based on current purchasing needs and compliance requirements. - Mandatory usage of our Customer Relationship Management (CRM) tool Salesforce.com
(SFDC) and adherence to prescribed actions under the MSC Sales Management Standards. - Take control of the purchasing process by guiding the customer on next steps and anticipated
roadblocks. Utilize best demonstrated practices regarding aligning stakeholders to drive
consensus to your proposal. - Identify and arm the mobilizer (influence and power beyond title) with toolkit to sell your solutions
throughout their organization. - Understand our customers value propositions and key business objectives regarding growth and
profitability. Understand the customers and industries they serve and use this information to
cross-sell and up-sell. - Research and comprehend industry trends that will impact customer. Become very
knowledgeable and recognized as a Trusted Advisor on the industries served by our customers
and how MSC can partner with them to deliver better results. - KPS will develop and maintain relationships with contacts that are users, influencers, and
decision makers. KPS will develop and maintain relationships with numerous contacts across
different functional departments in each account. - Team with Subject Matter Experts (SMEs) to deliver expertise and value relevant to specific
categories of products and solutions. - Deliver Costs Savings Documentation on a scheduled cadence to demonstrate value of
differentiated services and solutions. - Accurate, current management of content in funnel, win/loss, launch status, SFDC and other
platforms for communicating business resource needs to the organization - Professional development training will be completed in a timely manner as assigned. Examples
include account planning, company supported training or SFA training. - Learns and fosters the MSC culture in the department and throughout the company to ensure
unity of purpose and fulfillment of MSC s mission. - Cleary demonstrates can-do attitude toward supporting new initiatives and programs designed to
meet customer needs. Proactive problem-solving approach as necessary to overcome obstacles
for customer compliance, growth, and profitability.
Participates in special projects and cross functional teams and performs additional duties as
required.