Slot Technician FT

Black-Oak-Casino; California; On-site; USD 45,000 - 65,000; Full time

Job summary

Black-Oak-Casino seeks a Slot Technician to perform machine changes, configuration, testing, and ongoing maintenance on the slot floor. You will respond to issues, assist guests with operations, and ensure accurate handling of payouts and paperwork.

The role requires knowledge of electrical circuitry and electronics, and comfort with cash handling, MS Office, and a 45 wpm typing speed. You must meet security and licensing requirements for gaming environments.

Qualifications

• Knowledge of electrical circuitry and electronics.
• Ability to work with mechanical components and replacement parts.
• Proficient typing speed (min 45 wpm) and computer basics.
• Strong English communication skills and customer service.
• Experience with cash handling and basic paperwork.

Responsibilities

• Perform major slot machine changes, configuration, testing, and maintenance per policy.
• Instruct and assist team members in machine maintenance.
• Assist Guests with slot machine operation and payouts.
• Process and verify hand pays and complete required paperwork accurately.
• Monitor floor for system issues and report them promptly.
• Maintain security and tamper-proofing of machines on the floor.
• Communicate with Team Members, Guests, and Supervisors effectively.
• Keep work areas clean and free of debris.

Skills

Electrical circuitry

Electronics

Mechanical devices

Typing 45 wpm

Microsoft Office

Multi-meter

Money handling

English proficiency

Education

High School Diploma

Tools

Multi-meter

MS Office

Job description

SUMMARY: The Slot Tech is responsible for performing slot machine changes, configuration, testing and maintenance, and otherwise ensuring that Guests needs are taken care of on the slot floor.Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)Adheres to departmental and casino policies and procedures.Ensures compliance with all gaming regulations and ordinances.Informs Slot Supervisor of Guests playing in an unethical or irregular manner.Performs major slot machine changes, configuration, testing, and maintenance in accordance with departmental policies and procedures.Instructs and aids Team Members in machine maintenance.Assists Guests with instructions for playing the slot machines (placing bets, activating game, recognizing wins, calculating payouts, etc.).Processes, pays, and verifies hand pays.Demonstrates proficiency and accuracy when performing transactions with money and/or filling out required paperwork.Assists Supervisors with disputes by using in-game history and other visual cues about the game.Monitors slot floor for signs of system issues and responds/reports appropriately.Ensures all slot machines are secure and tamper-proof.Communicates both verbally and in writing with Team Members, Guests and Supervisors in an effective manner.Helps keep areas clean and free of debris.Performs other duties as assigned.Mandatory Requirements:Must be at least 21 years old.Must possess a high school diploma, G.E.D., or equivalent.Must be able to pass a Level 1 Tech test at the end of the introductory period.Must be able to maintain a passing score on Title 31 and SARC Programs.Must have knowledge of electrical circuitry, electronics, and mechanical devices preferred.Must take an electronic exam and typing test to qualify for an oral interview.Must be able to learn new mechanical and electrical systems.Must be able to work under pressure.Must be able to exercise good judgment while making decisions.Must type minimum of 45 wpm.Must have good computer skills including a working knowledge of Microsoft Office products.Must be able to use a multi-meter (continuity, voltage, resistance, current).Must be able to pass a mandatory drug test.Must be able to obtain a valid gaming license.Must be able to provide evidence of employment eligibility in the U.S.Must be able to communicate proficiently in English.Physical Demands:Must be physically able to perform all job requirements.Must be able to lift 50 pounds and occasionally more with assistance.Work Environment:Must be able to work in a non-smoke free environment.Must be able to work in a noisy environment.Must be able to work all shifts, weekends, holidays, and special events.