Slot Technician Bench - Slot Operations

Seminole Hard Rock Hotel & Casino; Florida; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Paid time off

Annual bonus opportunity

Job summary

Seminole Hard Rock Hotel & Casino Hollywood is seeking a Slot Technician to install, upgrade, convert, service, test and repair SLOT machines and related gaming equipment on the casino floor.

Under the Slot Lead Technician, you will diagnose malfunctions, perform preventative maintenance and ensure compliance with Gaming Commission regulations while delivering friendly service to players and staff.

Qualifications

• High School diploma or equivalent preferred.
• Minimum one year of slot repair experience and/or related trade experience.
• Ability to use basic hand tools and testing equipment.
• Strong communication skills and ability to solve practical problems.
• Must have completed electronic education requirements.
• Ability to interface with all levels of the organization and manage multiple projects.

Responsibilities

• Respond to casino floor calls, diagnose malfunctions, and take prompt action.
• Provide friendly service to players and employees and meet their needs.
• Rebuild, overhaul, convert, adjust, calibrate, and modify slot machines and related equipment.
• Obtain working knowledge of electronic and electro-mechanical equipment.
• Repair and reactivate malfunctioning machines with minimal disruption to operations.
• Maintain a clean, safe work environment within area of responsibility.
• Perform service and relocation duties for slot machines.
• Conduct preventative maintenance.

Skills

Slot repair

Electrical aptitude

Troubleshooting

Hand tools

Education

High School diploma or equivalent

Tools

Testing equipment

Job description

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks

• We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more!

Job Description

Under the direction of the Slot Lead Technician, this position is responsible for installing, upgrading, converting, servicing, adjusting and repairing SLOT machines. Applies electrical theory and related knowledge to test, repair and maintain the SLOT machines and related gaming equipment.

Essential Job Functions

• Respond promptly to calls on the casino floor, diagnose causes of malfunctions and failures and take immediate appropriate action.
• Promotes positive public/employee relations at all times by providing friendly service to players and employees, being able to meet their needs.
• Rebuilds, overhauls, converts, adjusts, calibrates, aligns and modifies any slot machine and related gaming equipment.
• To obtain a working knowledge of various electronic and electro-mechanical equipment.
• To repair and reactivate malfunctioning and out of order machines with minimal effect to the operation.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Performs all service requirements for SLOT machines included in the installation and relocation.
• Performs all essential duties for preventative maintenance.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent with mechanical/electronic aptitude preferred.
• Minimum one (1) year of slot repair experience and/or experience in an equivalent trade.
• The ability to use basic hand tools and testing equipment.
• Exhibits superior communications skills and abilities.
• Must possess ability to solve practical problems using technical and industry knowledge.
• Must have completed all electronic educational requirements.
• Ability to successfully interface with all levels of the organization and manage multiple projects.
• Time management and project management skills.
• Collaboration and flexibility required.
• Knowledge of Database and Internet communication technologies.

Work Environment

May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The Casino environment is hectic, fast-paced and often crowded and noisy.
• May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.

Closing

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007 - the first transaction of its kind by a Native American tribe.

With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!