Slot Technician

The Queen Baton Rouge; Baton Rouge (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading casino in Baton Rouge seeks a Slot Technician responsible for maintaining and repairing slot machines. Ideal candidates will have experience in troubleshooting, knowledge of electronic components, and a strong customer service orientation. Join a team dedicated to providing exceptional guest experiences with perks such as top industry pay and comprehensive health packages.

Benefits

Top industry pay

Tuition Reimbursement

401k with company match

Comprehensive health packages

Personal Time Off

Qualifications

• Experience in troubleshooting and repairing slot machines, preferred.
• Knowledge of electronic and mechanical components.
• Must be able to work Nights, Weekends and Holidays.

Responsibilities

• Perform routine maintenance and repair on slot machines.
• Diagnose and repair mechanical and electronic problems.
• Provide excellent customer service to casino patrons.

Skills

Troubleshooting

Repairing slot machines

Customer service

Communication

Microsoft Excel

Education

High School Diploma/GED

Bachelor's degree

Job description

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Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.

Looking For Perks? We’ve got you covered!

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages
• Personal Time Off
  
  
  

SLOT TECHNICIAN (SHIFT 2AM TO 10:30AM)

The Slot Technician will be responsible for the maintenance and repair of slot machines in a casino environment. The successful candidate will have experience in troubleshooting and repairing slot machines, as well as knowledge of electronic and mechanical components. The Slot Technician will work closely with other members of the casino team to ensure that all machines are functioning properly and that customers are satisfied with their gaming experience.

ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)

• Participate regularly in departmental and company meetings.
• Perform routine maintenance on slot machines
• Diagnose and repair mechanical and electronic problems with slot machines
• Replace faulty parts and components as needed
• Test machines to ensure they are functioning properly
• Keep accurate records of all repairs and maintenance performed
• Communicate with other members of the casino staff to ensure that all machines are functioning properly
• Provide excellent customer service to casino patrons
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Other duties as assigned.
  
  
  

Qualifications

• High School Diploma/GED, required
• Bachelor’s degree, preferred
• Previous experience in troubleshooting and repairing slot machines, preferred.
• Must be 21 years of age or older
• Knowledge of electronic and mechanical components
• Must have 10-key experience
• Must have strong skills in Microsoft Office Suite, preferably in Excel
• Must be able to work Nights, Weekends and Holidays
• Able to effectively communicate in English via verbal and written
• Must be able to obtain and maintain a state Gaming License
  
  
  

The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Entertainment Providers

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