Slot Tech Operations Manager

Cache Creek Casino Resort; California; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Great Pay

Dental Insurance

Life Insurance

Paid Time Off

401k Savings Plan

Tuition Reimbursement

Employee Discounts

Weekly Paychecks

Gas Discounts

Direct Deposit

Job summary

Cache Creek Casino Resort in California seeks a Slot Tech Manager to oversee maintenance of casino gaming equipment and supervise Slot Tech staff. You will coordinate preventative maintenance and lead a team across shift managers and technicians.

You will manage scheduling, training, and vendor communications, assist with AutoCAD drawings of the gaming floor, and ensure compliance with budgets and gaming regulations while delivering exceptional guest service.

Qualifications

• Must have a minimum of 5 years related experience; Bachelor’s degree (B.A); or equivalent of experience and education.
• Strong computer skills, the ability to utilize MS Office applications, along with excellent written, verbal, and interpersonal communication skills.
• To perform all aspects of this job a comprehensive knowledge of multiple applications and software is required.
• The Slot Tech Manager must have working knowledge of applications for data analysis, inventory management, employee management and gaming operations management.
• Strong guest service and teamwork skills necessary to deliver superior casino resort experience to a diverse guest base.
• Display strong leadership qualities and the ability to serve both internal and external guests.
• Needs strong project management skills and the ability to manage multiple tasks in a professional manner.

Responsibilities

• Directs and oversees all duties performed by Slot Tech Shift Managers, Slot Tech Supervisors, Preventative Maintenance Technicians, and Slot Technicians.
• Schedule and coordinate all maintenance and game projects; liaise with vendors and property departments.
• Assist with maintaining, creating, and modifying AutoCAD drawings of the gaming floor.
• Prepare regular reports on department status, KPIs, morale, and skill levels; recommend improvements.
• Ensure department adheres to budget and regulatory requirements; monitor purchases and expenses.
• Provide exceptional guest service and uphold R.I.C.H. values and 3 E’s of Cache Creek Casino Resort.

Skills

Strong computer skills

MS Office proficiency

Data analysis

Leadership

Project management

Education

Bachelor’s degree or equivalent

Tools

MS Office

AutoCAD

Data analysis software

Job description

Cache Creek Casino Resort in California seeks a Slot Tech Manager to oversee maintenance of casino gaming equipment and supervise Slot Tech staff. You will coordinate preventative maintenance and lead a team across shift managers and technicians.

You will manage scheduling, training, and vendor communications, assist with AutoCAD drawings of the gaming floor, and ensure compliance with budgets and gaming regulations while delivering exceptional guest service.