Slot Manager

Gold-Coast-Hotel-; Las Vegas (NV); On-site; USD 70,000 - 95,000; Full time

Job summary

Boyd Gaming Corporation is seeking a skilled Slot Department Manager to lead the Slot Operations and ensure adherence to company policy on the casino floor and in the office.

You will supervise staffing, train and coach personnel, resolve customer disputes, contribute to budget prep, and perform analyses to optimize performance. This role requires strong communication, customer service, and leadership abilities to drive excellence on the casino floor.

Qualifications

• Must be at least 21 years of age.
• Minimum of five (5) years of experience in gaming, with a concentration in slots.
• Minimum of three (3) years of related management experience.
• Excellent communication and customer service skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Oversee Slot Operations to ensure proper procedures are being followed in accordance with company policy.
• Supervise, hire, schedule, train, evaluate, coach, counsel, and terminate Slot Department personnel.
• Resolve customer disputes arising in the Slot Department.
• Submit Internal Control revisions to streamline Slot Operations.
• Maintain knowledge of competitive Slot practice.
• Utilize professional human relationship skills to select, develop and motivate staff.
• Evaluate and participate in the approval of customer credit.
• Assist the Director of Slots in preparation of the departmental budget, and perform the duties of the Director of Slots in his/her absence.
• Performs slot department performance analyses, operations analyses, and other related functions

Skills

Communication skills

Customer service

Leadership

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for the overall management and performance of the Slot
department.

• Oversee Slot Operations to ensure proper procedures are being followed inaccordance with company policy.
• Supervise, hire, schedule, train, evaluate, coach, counsel, and terminateSlot Department personnel.
• Resolve customer disputes arising in the Slot Department.
• Submit Internal Control revisions to streamline Slot Operations.
• Maintain knowledge of competitive Slot practice.
• Utilize professional human relationship skills to select, develop andmotivate staff.
• Evaluate and participate in the approval of customer credit.
• Assists the Director of Slots in preparation of the departmental budget, andperforms the duties of the Director of Slots in his/her absence.
• Performs slot department performance analyses, operations analyses, andother related functions

Qualifications

• Must be at least 21 years of age.
• Minimum of five (5) years of experience in gaming, with a concentration inslots, preferred.
• Minimum of three (3) years of related management experience preferred.
• Must have excellent communication and customer service skills.
• Performance of this job will take place in both an office setting as well as the casino floor. Jobholder will be exposed to certain casino-relatedenvironmental factors including but not limited to noise, second-handsmoke, and varied degrees of lighting.
• Must be able to obtain/maintain any necessary licenses and/orcertifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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