Slot Manager

Boyd Gaming; Las Vegas (NV); On-site; USD 70,000 - 95,000; Full time

Job summary

Boyd Gaming is seeking an experienced Slot Department Manager to lead the casino's slot floor operations in Las Vegas. You will oversee day-to-day activities, ensure policy adherence, coach and evaluate Slot Department staff, and resolve customer disputes to maintain service quality.

The role requires strong leadership, budgeting involvement, and the ability to step in for the Director of Slots as needed. This position operates in both office and casino floor environments with ongoing

Qualifications

• Must be at least 21 years of age.
• Minimum of five (5) years of experience in gaming, with a concentration in slots.
• Minimum of three (3) years of related management experience preferred.
• Must have excellent communication and customer service skills.
• Job duties may be performed in an office and casino floor environment.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Oversee Slot Operations to ensure proper procedures are followed in accordance with company policy.
• Supervise, hire, schedule, train, evaluate, coach, counsel, and terminate Slot Department personnel.
• Resolve customer disputes arising in the Slot Department.
• Submit Internal Control revisions to streamline Slot Operations.
• Maintain knowledge of competitive Slot practice.
• Utilize professional relationships to select, develop and motivate staff.
• Evaluate and participate in the approval of customer credit.
• Assist the Director of Slots in preparation of the departmental budget, and perform duties in the absence of the Director.
• Perform slot department performance analyses, operations analyses, and related functions.

Skills

Leadership

Customer service

Communication

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for the overall management and performance of the Slot department.

• Oversee Slot Operations to ensure proper procedures are being followed inaccordance with company policy.
• Supervise, hire, schedule, train, evaluate, coach, counsel, and terminateSlot Department personnel.
• Resolve customer disputes arising in the Slot Department.
• Submit Internal Control revisions to streamline Slot Operations.
• Maintain knowledge of competitive Slot practice.
• Utilize professional human relationship skills to select, develop andmotivate staff.
• Evaluate and participate in the approval of customer credit.
• Assists the Director of Slots in preparation of the departmental budget, andperforms the duties of the Director of Slots in his/her absence.
• Performs slot department performance analyses, operations analyses, andother related functions

Qualifications

• Must be at least 21 years of age.
• Minimum of five (5) years of experience in gaming, with a concentration inslots, preferred.
• Minimum of three (3) years of related management experience preferred.
• Must have excellent communication and customer service skills.
• Performance of this job will take place in both an office setting as well as the casino floor. Jobholder will be exposed to certain casino-relatedenvironmental factors including but not limited to noise, second-handsmoke, and varied degrees of lighting.
• Must be able to obtain/maintain any necessary licenses and/orcertifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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