Slot Machine Technician: Maintenance, Repair & Service

Bally's Corporation; East St. Louis (IL); On-site; USD 57,859,000 - 68,191,000; Full time

Job summary

Bally's Corporation is seeking a slot machine technician in East St. Louis, IL. The role involves routine maintenance, diagnosing and repairing mechanical and electronic issues, and ensuring machines run reliably to support guest experience.

The technician will test machines, document repairs, and collaborate with the casino team while delivering excellent customer service and handling guest concerns with professionalism. A flexible schedule including nights, weekends, and holidays is required.

Qualifications

• Teamwork and strategic thinking are essential for coordinating with casino staff.
• Flexibility to work late nights, weekends and holidays as required.

Responsibilities

• Perform routine maintenance on slot machines.
• Diagnose and repair mechanical and electronic problems with slot machines.
• Replace faulty parts and components as needed.
• Test machines to ensure they are functioning properly.
• Keep accurate records of all repairs and maintenance performed.
• Communicate with other casino staff to ensure machines operate properly.
• Provide excellent customer service to casino patrons.
• Handle guest complaints tactfully and seek supervisory input when needed.

Skills

Teamwork

Strategic Thinking

Job description

Bally's Corporation is seeking a slot machine technician in East St. Louis, IL. The role involves routine maintenance, diagnosing and repairing mechanical and electronic issues, and ensuring machines run reliably to support guest experience.

The technician will test machines, document repairs, and collaborate with the casino team while delivering excellent customer service and handling guest concerns with professionalism. A flexible schedule including nights, weekends, and holidays is required.