Slot Machine Technician - Entry Level with Career Growth

ViziRecruiter,LLC.; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

PENN Entertainment in the United States is seeking a Slot Technician to support the repair, maintenance, and operation of slot machines across the property.

The role requires problem-solving, English fluency, and strong customer service. You will document logs, collaborate with team members, and adhere to regulatory and company policies.

Candidate must be 21+, able to obtain a gaming license, and proficient with Microsoft Office; prior electronics/mechanical repair experience is a plus.

Qualifications

• Must have strong problem-solving, analytical, customer service, and interpersonal skills.
• Excellent written and verbal communication skills; fluent English.

Responsibilities

• Adheres to established departmental and property policies and procedures regarding guest service standards.
• Responsible for the repair, maintenance, and general operating condition of slot machines.
• Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.
• Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.
• Utilizes shop machines to fabricate standard or routine parts.
• Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.
• Responsible for the inspection, installation, and removal of slot machines.
• Maintains player‑tracking system and EZ Pay equipment.
• Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.).
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Skills

Problem solving

Analytical skills

Customer service

Interpersonal skills

English fluency

Microsoft Office

Computer knowledge

Job description

PENN Entertainment in the United States is seeking a Slot Technician to support the repair, maintenance, and operation of slot machines across the property.

The role requires problem-solving, English fluency, and strong customer service. You will document logs, collaborate with team members, and adhere to regulatory and company policies.

Candidate must be 21+, able to obtain a gaming license, and proficient with Microsoft Office; prior electronics/mechanical repair experience is a plus.