Slot Machine Technician - Casino Floor Expert

[1002 AC Decatur] Arizona Charlie's, LLC; Las Vegas (NV); On-site; USD 50,000 - 70,000; Full time

Job summary

Arizona Charlie’s Decatur is seeking a Slot Technician to maintain and repair slot machines, systems, and related equipment on the gaming floor. You’ll support guest service, safety standards, and gaming compliance while performing preventative maintenance and floor projects.

The role requires 3 years in slot tech within a casino, strong troubleshooting ability, and solid teamwork. You’ll work with a dynamic team in a fast-paced environment emphasizing reliability and guest satisfaction.

Qualifications

• 3 years of slot technical experience in a casino environment.
• Experience troubleshooting and maintaining CDS data communications systems preferred; equivalent experience with related systems considered.
• Strong knowledge of gaming equipment repair and ability to work with minimal supervision.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.
• Ability to access and input information using a moderately complex computer system.

Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture
• Repair and maintenance of slot machines, slot systems, and slot signage
• Perform slot conversions, floor projects, and other assignments as requested
• Walk the casino floor to ensure all slot machines and bill validators are operational; perform light maintenance including signage and bulb replacement
• Coordinate and execute the breakdown, relocation, and reinstallation of slot machines and stands
• Participate in a preventative maintenance program for slot machines and related equipment
• Maintain an organized and clean slot repair shop
• Promote positive guest relations through professional, efficient service
• Communicate effectively and maintain positive working relationships with team members and management
• Report disputes and unusual guest activity to management
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Skills

Slot repair

Troubleshooting

CDS data comms

Team communication

Education

High School Diploma

Job description

Arizona Charlie’s Decatur is seeking a Slot Technician to maintain and repair slot machines, systems, and related equipment on the gaming floor. You’ll support guest service, safety standards, and gaming compliance while performing preventative maintenance and floor projects.

The role requires 3 years in slot tech within a casino, strong troubleshooting ability, and solid teamwork. You’ll work with a dynamic team in a fast-paced environment emphasizing reliability and guest satisfaction.