Slot Bench Technician 1

Jackpot-Junction-Casino-Hotel; Flasher (ND); On-site; USD 52,000 - 76,000; Full time

Job summary

Jackpot Junction Casino Hotel is seeking an Electronics Technician to maintain and repair slot machines, accounting systems, and progressive controllers. You will install and move equipment on the casino floor, troubleshoot electronics and mechanical components, and determine repair paths.

A focus on safety and adherence to policies is essential. The role requires a high school diploma or GED, with two-year electronics education preferred; experience with Oasis systems is a plus.

Qualifications

• High school diploma or GED required.
• Two-year degree in Electronics or equivalent preferred.
• Experience with slot machines, slot accounting/player tracking systems, and Oasis systems is a plus.

Responsibilities

• Repair slot machines, slot accounting/player tracking equipment, progressive controllers and displays, and bill validators to minimize downtime.
• Install and relocate slot machines and related systems on the casino floor.
• Troubleshoot electronics and mechanical components to component level using test equipment.
• Determine best repair path (warranty, in-house, or return for repair).
• Maintain department resource library and stay updated with tech bulletins and schematics.
• Collaborate with Slot Services staff to resolve issues and attend mandated training.
• Follow safety rules and company policies; perform other duties as assigned.

Skills

Excellent communication

Customer service

Guest relations

Professional demeanor

Education

High school diploma or GED

Two-year electronics degree or equivalent

Tools

Oscilloscope

Digital multimeter

Schematics

Resource manuals

Oasis systems

Job description

ESSENTIAL JOB FUNCTIONSConduct repairs and preventative maintenance on slot machines, slot accounting/player tracking equipment, progressive controllers and displays, and bill validators, with an effort to maintain “zero down time” on the floor.Install new slot machines, slot accounting/player tracking systems, progressive controllers and displays, and bill validators in a timely manner.Move all aforementioned equipment as directed for the reconfiguration of the casino floor to optimize traffic flow and revenue.Convert slot machines from one type and/or denomination to another as directed to optimize slot revenue.Troubleshoot and repair all electronic slot machine assemblies, slot accounting/player tracking system assemblies, and progressive controller and display assemblies to component level using a variety of test equipment (e.g. digital multi-meters, oscilloscopes, resource manuals, schematics, etc.).Troubleshoot and repair all mechanical and electrical components of slot machines, slot accounting/player tracking equipment, progressive controllers and displays (e.g. bill stackers, slot cabinet components such as door assemblies, door hinges, light assemblies, etc.).Perform component level troubleshooting and repair of all electronic assemblies relating to the Slot Performance department.Determine best course of action for each repair process (e.g. warranty items, in-house repair, or return for repair).Maintain department resource library, and obtain updates on technical support materials, schematics and manufacturer tech bulletins.Work with Slot Services staff to resolve any issues.Attend all mandated training.Adhere to all department and company-wide policies and procedures.Follow all safety rules and regulations.Perform other duties and responsibilities as assigned.EXPERIENCE & QUALIFICATIONSHigh school diploma or GED required.Two-year degree in Electronics or equivalent experience preferred.Demonstrated knowledge of vast machine manufacturers, progressive/One Link systems and Oasis systems.PC, network, analog and digital communications experience helpful.Experience training adults in a technical environment helpful.SKILLS, KNOWLEDGE & ATTRIBUTESExcellent communication and interpersonal skills.Excellent customer service skills.Able to effectively handle difficult guest situations.Able to obtain a Gaming License.Professional and courteous demeanor.UNIVERSAL REQUIREMENTSSensitivity to various cultures, including Native American cultures.Regular attendance and punctuality.Able and willing to work any changes in scheduled hours as required.Serve as a credit to Jackpot Junction Casino Hotel and encourage others to do the same.PHYSICAL DEMANDSMobility throughout the facility.Able to lift up to 50 pounds.Able to bend and twist repeatedly.