Slot Attendant

Seminolenation; Oklahoma; On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Slot Attendant to ensure exceptional guest service and effective operation of gaming machines. The role involves monitoring slot operations, assisting guests, and ensuring compliance with gaming policies. Ideal candidates have strong problem-solving skills and a high school level education with some relevant experience.

Qualifications

• Equivalent to a high school education with 3 to 12 months of related experience.
• Ability to read, analyze, and interpret documents such as policies and procedures.
• Moderate physical exertion including long periods of standing.

Responsibilities

• Oversees daily slot operations and ensures compliance with policies.
• Responds to inquiries from employees or guests.
• Promotes positive guest relations through prompt and courteous service.

Skills

Guest Service

Team Player

Problem Solving

Education

High School Education

Job description

Job Details

Job Location: Wewoka, OK

Salary Range: Undisclosed

Description

SUMMARY: Responsible for providing exceptional guest service to all guests and ensuring gaming machines are constantly monitored. Ensure guest needs are met at all times. The ultimate objective of this position is to help advance the Seminole Nation by delivering value and signature moments every day.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Creates and supports a work environment focused on building high-trust relationships by extending support and respect to all.
• Works with the Gaming Tech Department to guide personnel and ensure efficient operation of the slot floor during their shift.
• Oversees daily slot operations and ensures compliance with policies and procedures in the absence of the Supervisor.
• Performs minor slot machine repairs, including ticket and bill jams, and ticket replenishment.
• Maintains an accurate count of paper inventory.
• Ensures safe operation of equipment, tools, and materials.
• Prepares all required paperwork.
• Answers guest questions regarding machine play and promotions.
• Reports disputes and unusual guest activities to the Director of Gaming.
• Promotes positive guest relations through prompt, courteous, and efficient service.
• Provides complimentary services to customers.
• Maintains a clean, safe, and healthy work environment for employees and guests.
• Reports concerns promptly to the Supervisor.
• Assists in training new Slot Attendants.

Qualifications

Knowledge, Skills, Experience, and Education: Equivalent to a high school education with three (3) to twelve (12) months of related experience.

Managerial Responsibility: No supervisory responsibility.

Problem Solving: Ability to read, analyze, and interpret documents such as policies, procedures, and maintenance instructions. Responds effectively to inquiries from employees or guests. Must be a team player.

Physical Demands: Moderate physical exertion including long periods of standing, repetitive lifting of lightweight objects, bending, and stooping. Occasionally lifts objects over 50 pounds.

Workplace Environment: Indoor environment with frequent exposure to loud noises and fumes, such as cigarette smoke.