Sleep Surgery Nurse Navigator: Care & Coordination Lead

Duke Careers; Durham (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

Duke Otolaryngology of South Durham, located in Durham, NC, seeks a Nurse Navigator to be an integral member of the healthcare team and provide direct and indirect care to patients.

Responsibilities include coordinating care across the continuum, triaging referrals, documenting needs, and supporting sleep medicine services. BSN and NC RN licensure required; BLS also required. Day shifts, Monday–Friday.

Qualifications

• BSN required.
• Must have current or compact RN licensure in the state of North Carolina.
• Three years of experience of specialty specific nursing in a hospital, clinic, or community setting.
• Experience in nurse navigation preferred.

Responsibilities

• Provide targeted symptom assessment and management for the identified patient population.
• Clinically triage new patient referrals to ensure timely access to care.
• Assess and document patient needs, goals, health literacy, and educational needs, integrating these into treatment and care delivery.
• Provide clinical education regarding diagnosis, treatment, side effects, postoperative care, and ongoing care needs.
• Coordinate postoperative care, including sleep studies and sleep medicine follow-up appointments.
• Ensure adequate documentation for sleep medicine surgeries.
• Participate in clinic as available.
• Assess and facilitate coordination of multidisciplinary care across the care continuum.
• Facilitate multidisciplinary conferences and coordinate necessary follow-up appointments.
• Collaborate with the multidisciplinary care team to expedite the sequence of diagnostic workup, active treatment, and post‑treatment needs.
• Bridge gaps in care and assess, troubleshoot, and address care transitions and barriers to care.
• Gather necessary medical records prior to initial appointments and ensure they are available in the medical record.

Education

BSN

Tools

EPIC

Job description

Duke Otolaryngology of South Durham, located in Durham, NC, seeks a Nurse Navigator to be an integral member of the healthcare team and provide direct and indirect care to patients.

Responsibilities include coordinating care across the continuum, triaging referrals, documenting needs, and supporting sleep medicine services. BSN and NC RN licensure required; BLS also required. Day shifts, Monday–Friday.