Sleep Medicine Patient Advocate & Care Coordinator

FusionSleep; Alpharetta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Fusion Sleep is seeking a Patient Advocate in Alpharetta, GA to support patient access, verify demographics and insurance, schedule appointments, and help patients understand their bills.

This role emphasizes empathy, organization, and teamwork in a sleep medicine practice dedicated to quality care and patient satisfaction.

Candidates with medical office experience and EMR knowledge are encouraged to apply.

Qualifications

• One (1) year of experience working in a medical/clinic setting is preferred.
• Minimum of two (2) years of general clerical experience.
• Entry level Medical Assistant is preferred.
• Sleep Medicine or Respiratory Care experience is preferred.
• Care Cloud Practice Management is preferred.
• EMR system experience is required.
• Must be a team player and uphold FusionSleep’s Core Values and Fundamentals.
• Must be personable and treat patients with care and respect.
• Ability to truly multi-task with accuracy; strong organizational skills.
• Must be both flexible and reliable.
• Professional appearance and demeanor.
• Strong critical thinking and problem solving required.
• Ability to address multiple ongoing challenges.
• Basic PC skills with a proficiency in Google Drive.

Responsibilities

• Verifying and updating patient demographics and insurance verification.
• Communicating with providers to facilitate smooth flow of the clinic.
• Scheduling patient appointments in person and telemed.
• Determining patients' financial responsibility; including preparation of financial agreements and proper estimates for future services.
• Collecting copayments.
• Assisting patients with questions regarding account balances, benefits or general insurance inquiries.
• Pulling next day's patient charts and organizing per scheduled appointment time.
• Preparing new patient charts.
• Maintaining inventory of all front office supplies.
• Performing and/or assisting with other administrative duties and projects as assigned.
• Generating fee tickets and daily close responsibilities.
• Responding to patient emails and calls.
• Actively participates in corporate innovation, change management and identification and implementation of industry best practices.

Skills

Organizational skills

Multitasking

Flexibility

People skills

Professional demeanor

Critical thinking

Problem solving

Google Drive

Education

Entry level Medical Assistant

Tools

Care Cloud Practice Management

EMR system

Google Drive

Job description

Fusion Sleep is seeking a Patient Advocate in Alpharetta, GA to support patient access, verify demographics and insurance, schedule appointments, and help patients understand their bills.

This role emphasizes empathy, organization, and teamwork in a sleep medicine practice dedicated to quality care and patient satisfaction.

Candidates with medical office experience and EMR knowledge are encouraged to apply.