Sleep Expert - Sales

Mattress Firm; North Little Rock (AR); On-site; USD 50,000 - 60,000; Full time

Job summary

Join a leading mattress company as a Sleep Expert and transform your career while helping customers find their perfect sleep solutions. Enjoy extensive training, competitive pay, and numerous benefits including 401(k) matching and employee discounts. This role emphasizes customer relationships and sales performance in a supportive environment.

Benefits

401(k) with employer matching

Medical, dental, prescription and vision plans

Employee discounts on sleep products

Get paid on-demand

Mental health and life resources

Career growth opportunities

Discounts on cell phone products

Discounts on personal travel

Discounts on electronics and appliances

Discounts on pet insurance

Qualifications

• Create strong customer relationships.
• Provide product knowledge as a subject matter expert.
• Drive sales performance and maintain customer relationships.

Responsibilities

• Cultivating strong customer relationships.
• Driving individual sales performance and KPIs.
• Maintaining awareness of competition.

Skills

Customer Relationship Management

Sales Performance

Technical Product Knowledge

Job description

Is your current job a nightmare? Make it a dream job at Mattress Firm!

Join Mattress Firm as a Sleep Expert and have the job of your dreams!

Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Benefits include:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Additional perks may include discounts on:

• Cell phone products and services
• Tickets to events and attractions
• Personal travel
• Electronics and appliance purchases
• Pet insurance plans
• Mortgage loan rates

Job Responsibilities:

1. Create an environment where the customer is always at the center by cultivating strong relationships.
2. Provide technical and product knowledge information to customers and serve as a subject matter expert.
3. Drive individual sales performance and KPIs while demonstrating company values and supporting initiatives.
4. Maintain customer relationships during and after purchase (resolve issues, send delivery reminders, etc.).
5. Maintain awareness of the competition, advertisements, and services offered by competitors.
6. Leverage social media to positively impact brand awareness and increase sales.

About Mattress Firm:

We’re no ordinary mattress company. In just over 30 years, Mattress Firm has become America’s most trusted authority on sleep, with more than 2,400 stores nationwide and over 6,000 Sleep Experts helping millions sleep better. We are committed to helping people sleep well to live well, investing in our team through award-winning training programs, and offering performance-based bonuses.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

We are an equal employment opportunity employer, committed to maintaining a non-discriminatory environment regardless of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by law. We value diversity, inclusion, respect, integrity, customer focus, and innovation.

Pay Range: $50,000-$60,000

Don’t fall asleep out there… the sooner we receive your application, the closer you are to your dream career!