Sleep Expert - Sales

Mattress Firm; Los Angeles (CA); On-site; USD 63,000 - 79,000; Full time

Benefits offered by this job

401(k) with employer matching

Get paid on-demand

Employee discounts on sleep products

Job summary

Mattress Firm seeks Sleep Experts to help customers find the perfect mattress and deliver a premier in-store experience in Los Angeles. You’ll earn with uncapped commissions and a 401(k) match, shaping earnings through performance.

This role focuses on customer care, product knowledge, and building relationships while meeting sales goals. You will be part of a team that emphasizes service, personal growth, and an inclusive store environment, with opportunities to advance as you contribute to

Qualifications

• Customer-focused approach to in-store service.
• Ability to explain product details accurately.
• Maintain relationships before and after purchase.

Responsibilities

• Create an environment where the customer is the focus by cultivating relationships.
• Provide product knowledge and act as a subject matter expert for customers.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase and follow up on deliveries.
• Stay aware of competitor ads and offerings to inform customers.
• Utilize social media to boost brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer relationships

Product knowledge

Salesmanship

Communication

Social media

Job description

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

California Residents

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $63,000 to $79,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

• Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Mattress Firm is accepting applications until: 09/30/2026.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.