Sleep Expert - Sales

Mattress Firm Inc.; Grapevine (TX); On-site; USD 62,000 - 74,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Uncapped commissions

Job summary

Mattress Firm Inc. in Grapevine, TX is seeking a Sleep Expert to help customers find the right mattress and achieve better sleep. You will act as a sleep authority and guide shoppers through product knowledge to close sales, with an emphasis on delivering an exceptional in-store experience.

This role offers uncapped commissions, a 401(k) match, competitive health plans, and employee discounts. You’ll join a team that centers on customer care and omnichannel support for a smooth shopping journey.

Qualifications

• Previous experience in retail sales is required.
• Excellent communication and interpersonal skills.
• Ability to learn product details and effectively explain sleep solutions.

Responsibilities

• Provide product knowledge and act as a sleep authority.
• Drive sales performance and meet KPIs with customer-focused service.
• Build lasting relationships with customers during and after purchase.
• Stay aware of competing products and advertisements.
• Leverage social media to boost brand awareness and sales.

Skills

Sales skills

Customer service

Product knowledge

Job description

Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

• The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation: Competitive pay range of pay range of $62,000 - $74,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Now don't fall asleep out there.

Applications accepted until: 10/05/2026.

What gets us out of bed every morning? Helping people sleep well to live well. As America’s largest specialty mattress retailer, we’re committed to recruiting and hiring those who share our passion for making a difference every day. In just under 40 years, Mattress Firm has grown to more than 2,400 stores nationwide, supported by a team of more than 6,000 Sleep Experts® who’ve helped millions of people achieve better sleep. Our common goal—to help others get great zzz’s—unites us, no matter our differences. It’s no surprise that we were named one of Newsweek’s Most Loved Workplaces of 2024! We are Mattress Firm. And this is what we wake up for.