Sleep Expert - Sales

Mattress Firm; Bolingbrook (IL); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

401(k) with employer matching

Employee discounts on sleep products

Job summary

Mattress Firm in Bolingbrook area seeks Sleep Experts to help customers find their dream mattress and improve sleep. You will create an exceptional in-store experience, build relationships, and drive sales through uncapped commissions and a 401(k) match.

You will provide product knowledge, handle post-purchase follow-up, stay aware of competitors, and use social media to boost brand awareness and sales. The role involves lifting 50+ pounds and serving customers within a 30–45 minute radius of

Qualifications

• Create an environment where the customer is the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers as SME.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase (delivery reminders, etc.).
• Monitor competitors’ offers and advertisements.
• Leverage social media to boost brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Assist customers with product selection and answer questions.
• Maintain knowledge of current promotions and pricing.
• Process sales transactions accurately.
• Manage delivery reminders and post-purchase follow-up.
• Monitor competitor offerings to inform sales strategy.

Skills

Customer service

Sales skills

Product knowledge

Social media

Communication

Physical strength

Job description

Employee may support stores in a 30-45 minute radius of home store location.

Is your current job a nightmare? Make it a dream job at Mattress Firm®!

Join Mattress Firm and have the job of your dreams!
Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $52,000-$64,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

• Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Mattress Firm is accepting applications until: 09/30/2026.

Diverse Candidates are Encouraged to Apply

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.