Sleep Equipment Specialist - Houston North

Performance-Home-Medical; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

AD&D

401k

Employee Assistance Program

8 paid holidays

Job summary

Performance Home Medical seeks a dedicated Sleep Equipment Specialist to join our on-site team. You will train and support patients, caregivers, and healthcare professionals in using CPAP and Bi-level devices, ensuring proper setup, troubleshooting, and follow-up care.

The role emphasizes education, home visits, and detailed documentation while maintaining a high standard of patient care. A valid driver's license and flexible relocation within designated areas are required.

Qualifications

• Experience in customer support roles.
• Ability to educate patients and caregivers.
• Strong attention to detail and accuracy in documentation.

Responsibilities

• Set up, operate, troubleshoot and instruct on medical devices such as CPAP/Bi-level.
• Inspect and test equipment function as necessary.
• Provide timely follow-up for patients and caregivers.
• Complete documentation thoroughly and promptly.
• Possess a valid driver’s license and vehicle for home visits; work independently.

Skills

Customer service

Attention to detail

Communication skills

Tools

CPAP/Bi-level devices

Job description

Performance Home Medical has been a leader in providing quality products and services since 1995.At Performance Home Medical, our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions and live longer and healthier.We are looking for a dedicated professional with a strong background in customer service and exceptional attention to detail to join our team as a Sleep Equipment Specialist. This is a full-time, on-site opportunity offering comprehensive on-the-job training and the chance to grow within our expanding healthcare team.As a valued member of our clinical department, you will play a key role in empowering patients to effectively manage their health conditions, improving their overall well-being and quality of life. You will provide education, support, and guidance to patients, caregivers, and healthcare professionals—promoting positive clinical outcomes, self-management, and informed decision-making.Location: This role is primarily based on-site at our Everett, WA branch (ZIP code: 98201). Some flexibility is required, as the individual will be expected to provide support and float between branches within their designated geographic area based on business needs.We’ve got a fun, positive, performance-oriented team with a great culture and offer an extensive benefits package including Medical, Dental, Vision, Life, AD&D, 401k, EAP, 8 paid holidays and more. We also offer a comprehensive onboarding and training program to help ensure your success.Job descriptions and needs would entail but not limited to:Setup, operate, troubleshoot, and instruct upon medical devices such as CPAP / Bi-level.Inspect and test equipment function as necessaryProvide timely follow-up for patients and caregivers as neededComplete documentation thoroughly in a timely manner as requiredValid Driver’s License and vehicle to use for home visitsAbility to work independentlyQuick learner in a fast-paced environmentNO LICENSE STATE LICENSE REQUIRED