Sleep Equipment Specialist - Full Time - Park Ridge, Illinois

Performance Home Medical; Park Ridge (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401k

Job summary

Performance Home Medical is seeking a Sleep Equipment Specialist to join our on-site team in Park Ridge, Illinois. This full-time role emphasizes patient education, device setup, and ongoing support across multiple care settings.

The position includes comprehensive onboarding and a training program to ensure success within our healthcare team. We value attention to detail and a strong background in customer service, with opportunities to grow within our expanding organization.

Qualifications

• Strong background in customer service.
• Excellent attention to detail.
• Healthcare product knowledge is a plus.

Responsibilities

• Set up, operate, troubleshoot, and instruct on medical devices such as CPAP/Bi-level.
• Inspect and test equipment function as necessary.
• Provide timely follow-up for patients and caregivers as needed.
• Complete documentation thoroughly and promptly as required.

Skills

Customer service

Job description

Performance Home Medical has been a leader in providing quality products and services since 1995.

At Performance Home Medical, our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions and live longer and healthier.

We are looking for a dedicated professional with a strong background in customer service and exceptional attention to detail to join our team as a Sleep Equipment Specialist. This is a full-time, on-site opportunity offering comprehensive on-the-job training and the chance to grow within our expanding healthcare team.

As a valued member of our clinical department, you will play a key role in empowering patients to effectively manage their health conditions, improving their overall well-being and quality of life. You will provide education, support, and guidance to patients, caregivers, and healthcare professionals—promoting positive clinical outcomes, self-management, and informed decision-making.

Location:

This position is primarily based on-site in Park Ridge, Illinois. Flexibility is required, as the individual will be expected to support operations across multiple care settings—including in-office, virtual, home, and hospital environments—within their designated geographic area based on business needs.

We’ve got a fun, positive, performance‑oriented team with a great culture and offer an extensive benefits package including Medical, Dental, Vision, Life, AD&D, 401k, EAP, 8 paid holidays and more. We also offer a comprehensive onboarding and training program to help ensure your success.

Job descriptions and needs would entail but not limited to:

• Setup, operate, troubleshoot, and instruct upon medical devices such as CPAP / Bi-level.
• Inspect and test equipment function as necessary
• Provide timely follow-up for patients and caregivers as needed
• Complete documentation thoroughly in a timely manner as required