Slate CRM Consultant for Higher Ed (Contractor)

Remote; San Francisco (CA); Remote; USD 55,000 - 110,000; Full time

Job summary

Encoura is seeking a CRM Associate independent contractor to work with campus partners on Slate CRM consulting services, focusing on delivering high-quality solutions to help campuses maximize Slate usage for communications and enrollment goals.

The role is project-based and remote, with virtual collaboration across campus partners. Candidates should have extensive admissions experience and proven CRM administration capabilities; current Encoura employees are not eligible.

Qualifications

• Significant experience in higher education admissions (5–7 years).
• At least 3+ years as a campus-based Slate Captain or CRM administrator for another admissions CRM platform.
• Ability to schedule remote calls (Zoom) and respond quickly to campus requests (within 24 hours).
• Ability to problem-solve process and technical issues with timely recommendations.

Responsibilities

• Provide CRM-related services to campus partners, including Slate system implementations and Slate-hosted communications development.
• Engage virtually with campus partners using Zoom and other web-calling services; lead conversations and demonstrate concepts.
• Manage sensitive student data in compliance with privacy requirements for Encoura clients.
• Provide feedback to VP, CRM Solutions on accelerating sales, extending offerings, and improving brand reputation.

Skills

Admissions experience

CRM problem solving

Communication

Tools

Slate CRM

Zoom

Job description

Encoura is seeking a CRM Associate independent contractor to work with campus partners on Slate CRM consulting services, focusing on delivering high-quality solutions to help campuses maximize Slate usage for communications and enrollment goals.

The role is project-based and remote, with virtual collaboration across campus partners. Candidates should have extensive admissions experience and proven CRM administration capabilities; current Encoura employees are not eligible.