SL Infrastructure Engineer Slrconsulting · New York · Platform & Infrastructure $139,000–$193,750 e 9d ago

Devopsroles; New York (NY); Híbrido; USD 100.000 - 140.000; Jornada completa

Descripción de la vacante

SLR Consulting is seeking an Infrastructure Engineer to maintain, support, and improve a global infrastructure platform spanning on‑premises and cloud. You will ensure stability, performance, and security across servers, storage, networking, virtualization, backup and monitoring systems, working under the Regional Infrastructure Manager.

The role covers hybrid environments across regional offices and datacentres, with hands-on delivery, incident support, project participation, change

Formación

• Minimum 3+ years in IT support, systems administration, networking, or cloud operations.
• Strong hands-on experience with Windows Server, AD/Entra ID, Group Policy, and enterprise management platforms.
• Experience with virtualization and cloud systems (Azure preferred).

Responsabilidades

• Provide 3rd-line technical support and incident resolution.
• Maintain on-prem and cloud server environments; patching, hardening, lifecycle management.
• Manage AD/Entra ID, DNS, DHCP, GPO, and OU structures.
• Support hybrid identity, MFA, Conditional Access, and identity governance baselines.
• Deploy and troubleshoot virtualization platforms (VMware/Hyper-V).
• Perform server builds, patching, software deployment, and baseline enforcement.
• Support backup and disaster recovery functions.
• Assist with Azure VMs, storage, VNets, and ASR configurations.
• Participate in infrastructure upgrades, migrations, and cloud onboarding.
• Create and maintain infrastructure docs, diagrams, and CM records.

Conocimientos

Server & storage

Active Directory/Entra ID

VMware/Hyper-V

Azure & cloud

Patching & monitoring

Documentation & governance

Networking & security basics

Educación

IT Degree

Microsoft Azure Administrator

VMware VCP

Cisco CCNA

CompTIA Network+/Security+

ITIL Foundation

Herramientas

VMware vSphere/ESXi

Hyper-V

Microsoft 365/AAD tools

Azure Monitor

Descripción del empleo

JOB SUMMARY:

The Infrastructure Engineer is a technical specialist role responsible for maintaining, supporting, and improving the global infrastructure platform across on-premises and cloud environments. This role provides deep technical expertise across servers, storage, networkingLAN, WAN and Wifi, virtualisation, backup+ DR, and monitoring systems.

The role ensures the stability, resilience, performance, and security across infrastructure services that underpins business operations. Engineers deliver hands-on technical work, support incidents, participate in project delivery, implement change, and contribute to global standardisation and modernisation initiatives.

Operating under the guidance of the Regional Infrastructure Manager, this position is crucial in ensuring infrastructure availability across regional offices, datacentres, remote sites, and cloud workload.

MAIN DUTIES AND RESPONSIBILITIES:

Duties and responsibilities would include:

Core Infrastructure Engineering

• Troubleshoot infrastructure related issues by providing 3rd line support to supporting functions.
• Maintain both on-prem and cloud Server environments (Windows 2016/2019/2022), including installation, configuration, Patch management and lifecycle management.
• Manage Active Directory, Entra ID, DNS, DHCP, Group Policy, OU structure, replication.
• Support hybrid identity (AAD Connect, Cloud Sync), MFA, Conditional Access, and identity governance baselines.
• Deploy, maintain, and troubleshoot virtualisation platforms (VMware vSphere/ESXi or Hyper-V).
• Perform server builds, OS hardening, patching, software deployment, and configuration baseline enforcement.
• Support Back up and DR functions.

Azure & Cloud Infrastructure

• Support Azure VMs, storage accounts, VNets, NSGs, load balancers, recovery vaults.
• Maintain Azure backup & site recovery (ASR) configurations and replication health.
• Assist with AVD, image management, FSLogix profiles, and session host maintenance.
• Monitor cloud resource performance, cost, and security posture.

Storage, Backup & DR

• Administer SAN/NAS platforms (NetApp, Dell EMC, HPE, Synology, or equivalent).
• Manage storage provisioning, LUNs, shares, quotas, snapshots, and performance tuning.
• Operate backup systems (Veeam, Rubrik, Commvault, Azure Backup):
• Contribute to disaster recovery testing, documentation, and RPO/RTO validation.

Networking & Connectivity (Infrastructure-Focused)

• Support network operations where required by region:
• VLAN management.
• Switch configuration (Cisco, HP, Meraki, UniFi).
• Firewall rule updates and packet tracing (Fortinet/Palo Alto/Cisco ASA).
• SD-WAN/VPN monitoring and troubleshooting.
• Perform connectivity diagnostics for servers, cloud, and datacentre infrastructure.
• Wifi Management, Monitoring and Deployment.

Monitoring

• Use monitoring platforms (SolarWinds, PRTG, LogicMonitor, Azure Monitor) to detect performance issues and faults.
• Support scripting/automation (PowerShell preferred) for routine tasks such as:
• User and AD object management.
• Server compliance checks.
• Bulk configuration changes.
• Backup validation scripts.

Incident and Change Management

• Provide 3rd-line technical support for the company.
• Perform root‑cause analysis for recurring issues and contribute to problem remediation plans.
• Execute changes using approved procedures, including risk assessment, rollback planning, and stakeholder communication.

Project Work & Technical Delivery

• Participate in infrastructure upgrades, migrations, server refreshes, cloud onboarding, and network modernisation projects.
• Assist with datacentre rack/stack, cabling, hypervisor upgrades, storage refresh, and backup platform improvements.
• Support global standardisation of builds, tools, and infrastructure frameworks.

Documentation & Configuration Management

• Create and maintain:
• Build documents
• Infrastructure diagrams
• Asset and configuration records
• Ensure documentation reflects current operating environments and engineering standards.
• Create KB for service line functions.

SKILLS/KNOWLEDGE/EXPERIENCE:

Essential

• Professional experience in IT support, minimum 3+ years under Service Desk, systems administration, networking, or cloud operations.
• Strong experience supporting core infrastructure technologies (servers, storage, networking, VMs).
• Solid hands-on experience with Windows Server, Active Directory/Entra ID, Group Policy, and enterprise management platforms.
• Practical knowledge of virtualisation (VMware/Hyper-V) and cloud systems (Azure preferred).
• Experience with patching, monitoring, and configuration-management tools.
• Understanding of backup, replication, and disaster-recovery concepts.
• Ability to troubleshoot complex technical issues across multiple domains.
• Strong documentation, communication, and stakeholder-engagement skills.

Desirable

• Experience working in a global or multi-site environment.
• Familiarity with AVD, O365, M365, and endpoint-management technologies.
• Exposure to enterprise networking (routing, switching, firewalling, VPN).
• Knowledge of cybersecurity practices, vulnerability management, and compliance frameworks.
• Experience with ITIL processes (incident, change, problem).

EDUCATION: QUALIFICATIONS/PROFESSIONAL MEMBERSHIPS

• IT Degree in Computer science or similar.
• Microsoft (Azure Administrator, Windows Server, Identity & Access)
• VMware (VCP)
• Cisco (CCNA)
• CompTIA (Network+, Security+, Server+)
• ITIL Foundation

PERSONAL ATTRIBUTES:

• Highly technical, analytical, and methodical in fault resolution.
• Able to work independently within global distributed teams.
• Strong sense of ownership, reliability, and attention to detail.
• Resilient and calm during incident response and critical infrastructure events.
• Committed to maintaining high standards of security and operational excellence.

OTHER

• Participation in on-call support rota may be required.
• Willingness to travel regionally for site work or datacentre tasks.
• Flexibility to support global operations across different time zones

Diversity, equity, and inclusion (DE&I) are at the core of who we are and want to be.

SLR is proud to be an Equal Employment Opportunity / Affirmerative Action Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, gender, sexual orientation, civil union status, age, citizenship, marital status, disability, gender identity or expression, genetic information, or veteran status.

At SLR, we embrace diverse cultures, perspectives, skills, and experiences within and outside our organization. We respect and celebrate differences and want to ensure that we continuously strive to build a place where everyone feels included and is encouraged to be their authentic self.

We are committed to these values, and our SLR Culture & Diversity Team works to actively promote diversity, equity and inclusion across our people and talent processes, operations, and client work around the world. If you have a disability and need reasonable accommodations at any point in the application or interview process, please contact us at [e-mail].