Skincare Consultant & Client Relations (PT)

Biologique-Recherche; Boston (MA); On-site; USD 28,000 - 41,000; Part time

Job summary

Biologique-Recherche in Boston, MA seeks a Part Time Skin Expert to provide expert skincare consultations and guidance on product usage. You will help clients achieve their skincare goals, drive sales, and build lasting relationships through exceptional service.

Ideal candidates have strong skincare knowledge, excellent communication skills, and a commitment to customer satisfaction. Training and product launches will be part of the role to keep knowledge current.

Qualifications

• Strong understanding of skincare products and treatments.
• Excellent communication and interpersonal skills.
• Commitment to providing exceptional customer service.

Responsibilities

• Provide expert advice and personalized skincare consultations to clients based on their individual needs and concerns.
• Demonstrate and educate clients on the proper use of skincare products and treatments.
• Maintain up-to-date knowledge of skincare trends, products, and industry developments.
• Assist in achieving and exceeding sales goals by recommending appropriate products and services.
• Build and maintain strong, trusting relationships with clients to encourage repeat business and referrals.
• Manage client records and follow up on client progress and satisfaction.
• Collaborate with team members to create a welcoming and professional environment.
• Participate in training sessions and product launches as required.
• Meet or exceed individual and store sales targets on a consistent basis.
• Promote and upsell skincare products and services effectively.
• Track and report sales performance and client feedback to management.
• Develop personalized skincare plans tailored to each client’s unique needs.
• Follow up with clients to ensure satisfaction and address any concerns.
• Encourage client loyalty through exceptional service and product knowledge.
• Organize and participate in client events and promotions to enhance engagement.

Skills

Skincare expertise

Communication skills

Customer service

Sales ability

Team collaboration

Job description

Biologique-Recherche in Boston, MA seeks a Part Time Skin Expert to provide expert skincare consultations and guidance on product usage. You will help clients achieve their skincare goals, drive sales, and build lasting relationships through exceptional service.

Ideal candidates have strong skincare knowledge, excellent communication skills, and a commitment to customer satisfaction. Training and product launches will be part of the role to keep knowledge current.