Skills Coach/Technician - Case Manager

Bowen Health; Warsaw (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

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Job summary

Bowen Health seeks a Skills Technician to support families by advocating, teaching, and modeling homemaking skills. You will assist with transitions to self-sufficiency through home-based coaching, clinic visits, and community outreach.

You will transport patients, coordinate services with Case Managers, and document progress while ensuring safety and compliance. A background in mental health and a valid driver's license are preferred for success in this role.

Qualifications

• Associate’s Degree or 60 college credits, or a HS diploma with four years of prior experience.
• Two years of mental health setting experience preferred.
• CPI, BLS and First Aid certifications must be obtained after hire and kept current.
• Valid driver’s license and active auto insurance required.
• Clear criminal and driving background checks.

Responsibilities

• Document patient progress notes and update intake information.
• Coordinate homemaker services with Case Manager per care plan.
• Instruct and coach families in daily living and housekeeping skills.
• Advocate, teach, and model appropriate home skills for independence.
• Transport patients to appointments and perform light vehicle maintenance.
• Attend medical appointments with staff and ensure timely discharge when appropriate.
• Complete clinical documentation with precise start/stop times.

Skills

Interpersonal communication

Advocacy

Teaching/ coaching

Documentation

Transportation

Education

Associate’s Degree

60 undergraduate credit hours

High School Diploma or GED

CPI Certification (post-hire)

BLS Certification (post-hire)

First Aid Certification (post-hire)

Driver’s license

Job description

The Skills Technician aids and supports parents who are unable to appropriately fulfill parenting and homemaking functions. The Technician assists families through advocating, teaching, demonstrating, monitoring, and/or role modeling new, appropriate skills towards self-sufficiency. This role may be responsible for transporting patients for appointments. Additionally, this role may also provide case management and skill building services to the assigned caseload. These services may be provided at a Bowen Health location, in the community, and in patients’ homes. A caseload may consist of child/adolescent or adult population depending on the location and the need.

Duties/Responsibilities

• Document patient progress notes.
• Review and update patient intake information (demographics) for accuracy.
• Coordinate homemaker services with Case Manager as determined by care coordination plan.
• Instruct patients in appropriate homemaker services including cleanliness of home, personal hygiene, budgeting and other activities of daily living.
• Advocate, teach, demonstrate, monitor, and model appropriate housekeeping skills.
• Advise families in private home in dealing with problems such as cleanliness, and household utilities.
• Participates in evaluating the needs of individuals served, and confers with Case Manager to plan for continuing additional services.
• Transport patients to and from appointments in surrounding counties while abiding by speed limits and road signs.
• Perform simple vehicle maintenance, such as fueling gas tank, cleaning exterior & interior, taking vehicle for oil changes.
• Ensure patients follow bus procedures when traveling with them on a bus including being safely seated and using seat belts.
• Build natural support systems and promote greater patient independence
• Assist patients to learn and develop new skills to improve functioning and independence
• Ensure patients are linked with other needed healthcare providers
• Ensure patients are addressing the goals that are important to them and/or their referral source
• Participate in medical appointments with the organization’s medical staff
• Ensure patients are making progress and are discharged at an appropriate amount of time
• Transport patients as needed and appropriate to their care
• Complete all clinical documentation accurately, using exact start and stop times, and submitting timely.
• Other duties as assigned.

Physical Requirements

• Occupational Exposure Risk Classification: The normal work routine involves minimal exposure to blood, body fluids or tissues.
• The normal work routine has a minimal ergonomic risk for repetitive motion impairment.
• The position may require a minimal amount of physical exertion (bending, lifting, twisting) in the work area.

Required Qualifications

• Education: Associate’s Degree or sixty (60) undergraduate credit hours, or High School Diploma or GED accepted with a minimum of four (4) years of prior experience.
• Experience: Prefer two (2) years in a mental health setting.
• Certificate or Professional License:
• CPI (Crisis Prevention Intervention) - Certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
• BLS (Basic Life Support) and First Aid - Certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
• Valid driver’s license and active auto insurance coverage.
• Satisfactory results from criminal and driving record background checks
• Must be a minimum 21 years of age.
• Must be a minimum 25 years of age to operate a Bowen vehicle.

Promise of Equal Opportunity and Fostering a Fair and Respectful Workplace

Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodations for qualified individuals with disabilities. Safety is a priority for all employees.

Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.