Ski & Snowboard Tune Technician - Giants Ridge

Guest Services; Biwabik (MN); Vor Ort; USD 22.000 - 31.000; Vollzeit

Zusammenfassung

Giants Ridge, managed by Guest Services, seeks a Ski & Snowboard Tune Technician to ensure guests receive safe, high-quality equipment. You will inspect, tune, repair, and maintain rental and guest-owned gear, including waxing, edge tuning, binding testing, and safety checks.

In this full-time seasonal role you will document service activities, meet tuning goals, and provide friendly, guest-focused service in a fast-paced mountain setting.

Qualifikationen

• High School Diploma / G.E.D. equivalent preferred.
• Previous equipment tuning/repair or rental shop experience preferred.
• Mechanical aptitude and ability to learn tuning procedures.
• Ability to understand guest biometric information when selecting equipment.
• Strong attention to detail with documentation.
• Basic computer skills and use of rental management systems.
• Strong organizational, problem-solving and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Certification by binding manufacturers within seven days of employment.
• Certification from binding manufacturers within fourteen days of employment.

Aufgaben

• Inspect, tune, repair, and maintain skis, snowboards, boots, and bindings.
• Perform waxing, edge tuning, base repairs, and routine maintenance.
• Inspect returned rental equipment for damage and document repairs.
• Maintain accurate records of repairs, adjustments, testing, and maintenance.
• Track damaged equipment and assist with rotation, repair, retirement, and replacement decisions.
• Meet testing, tuning, and maintenance goals to ensure fleet readiness.
• Communicate with guests regarding equipment condition, repairs, and service recommendations.
• Provide friendly, guest-focused service in a fast-paced environment.

Kenntnisse

Mechanical aptitude

Attention to detail

Customer service

Communication skills

Basic computer skills

Team collaboration

Independent work

Ausbildung

High School Diploma / GED equivalence

Tools

Binding testing equipment

Ski/snowboard tuning tools

Rental management systems

Jobbeschreibung

Compensation Amount:
19.00 USD Hourly

Job Summary:

The Ski & Snowboard Tune Technician ensures guests receive safe, high-quality ski and snowboard equipment through inspection, tuning, repair, testing, and maintenance of rental and guest-owned equipment. This position performs waxing, edge tuning, base repairs, binding adjustments, and safety testing while maintaining the overall rental fleet. This role requires strong mechanical aptitude, attention to detail, accurate documentation, and a commitment to guest safety and exceptional customer service.

Job Description:

ESSENTIAL FUNCTIONS

• Inspects, tunes, repairs, and maintain skis, snowboards, boots, and bindings.
• Performs waxing, edge tuning, base repairs, and other routine maintenance to keep equipment in safe operating condition.
• Inspects returned rental equipment for damage and documents required repairs.
• Maintain accurate records of repairs, adjustments, testing, and maintenance activities.
• Track damaged equipment and assists with equipment rotation, repair, retirement, and replacement decisions.
• Meets established testing, tuning, and maintenance goals to ensure rental fleet readiness.
• Communicates clearly and professionally with guests regarding equipment condition, repair needs, and service recommendations.
• Provides friendly, approachable, and guest-focused service in a fast-paced environment.
• Maintain a clean, organized, and safe work area.
• Shares technical knowledge and best practices with coworkers.
• Follows all manufacturer specifications, company procedures, and safety standards.
• Performs other duties as assigned.

SKILL AND KNOWLEDGE REQUIREMENTS

• High School Diploma / G.E.D. equivalent preferred.
• Previous equipment in ski/snowboarding tuning, repair, or rental shop operations, preferred.
• Mechanical aptitude and ability to learn ski and snowboard equipment maintenance, repair, tuning, binding adjustment, and testing procedures.
• Ability to understand and apply guest biometric information when selecting equipment and establishing proper binding settings.
• Strong attention to detail with the ability to maintain accurate service, testing, and injury-related documentation.
• Basic computer skills and the ability to use rental management and service tracking systems.
• Strong organizational, problem-solving, customer service, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment while maintaining a strong commitment to safety and quality.
• Certification by binding manufacturers through Giants Ridge within seven (7) days of employment.
• Certification from applicable U.S. binding manufacturers withing fourteen (14) days of employment.

PHYSICAL REQUIREMENTS

• Ability to stand and move about the work area for the majority of the workday, including extended periods during peak operations.
• Ability to frequently bend, reach, twist, stoop, kneel, and perform repetitive movement while tuning, repairing, and handling ski and snowboard equipment.
• Ability to lift, carry, push, and pull up to 25 pounds regularly, 30-35 pounds frequently, and up to 50 pounds occasionally.
• Frequent use of hands, fingers, wrists, arms, and shoulders to grasp, handle, adjust, repair, wax, scrape, and tune ski and snowboard equipment.
• Adequate vision and depth perception to inspect equipment, identify damage or wear, perform detailed repairs, and accurately read equipment setting and measurements.
• Ability to workdays, evenings, weekends, holidays and business needs dictate.
• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

• Safe Tronic Max 100-240V Binding Testing System
• Trim B Edge Tuner
• Wax Jet Automated Waxer
• Wax Future Machine
• Skin and snowboard tuning and repair tools
• Binding adjustment and testing equipment
• Hand tools and repair equipment
• Rental management and service tracking software
• Computers, printers, and related office equipment

Do you enjoy working with your hands, solving mechanical problems, and helping create exceptional guest experiences? GiantsRidge, managedby GuestServicesisseekingafull‑time seasonalSki&SnowboardTuningtechnique to support our RentalShopoperations.

In this newly created role, you'll be responsible for inspecting, tuning, repairing, and maintaining ski and snowboard equipment to ensure guests receive safe, reliable, and high-performing gear. From waxing and edge tuning to binding testing and equipment maintenance, you'll play a key role in keeping our rental fleet ready for every day on the mountain.

What We’re Looking For:

• Mechanical aptitude and a willingness to learn ski and snowboard tuning and repair techniques.
• Strong attention to detail and commitment to safety.
• Basic computer skills.
• Excellent customer service and communication skills.
• Previous ski/snowboard tuning, repair, or rental shop experience is preferred but not required.
• Flexible availability, including some evenings, weekends and holidays.

Why Join Giants Ridge?

Mountain Perks - Enjoy free empl