Ski & Snowboard Service Technician

Billandpauls; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Great team

Hands-on training

Outdoor recreation focus

West Michigan retailer

Job summary

Bill & Paul's Sporthaus in Grand Rapids invites a dedicated Ski & Snowboard Service Technician to join our outdoor-loving team. You’ll service customer equipment, tune skis and boards, mount bindings, and help guests make informed gear decisions to stay safe and confident on the slopes.

We value mechanical aptitude, safety, and teamwork, with hands-on training and an energetic shop culture. Previous shop experience is a plus, but we’re happy to train the right person in a fun, fast-paced

Qualifications

• Mechanical aptitude and confidence working with tools and equipment.
• Strong attention to detail and commitment to safety.
• Ability to follow technical procedures and manufacturer specifications.
• Ability to lift and move skis, snowboards, and equipment.
• Positive attitude and willingness to work as part of a team.
• Passion for skiing, snowboarding, or outdoor recreation is preferred.
• Previous ski shop, snowboard shop, bicycle shop, or mechanical service experience is a plus, but we're willing to train the right person.

Responsibilities

• Preparing and servicing customer equipment to the highest standards.
• Ski and snowboard tuning, including waxing, edge sharpening, and base repair.
• Ski and snowboard binding installation, adjustment, and testing.
• Performing binding indemnification and release checks in accordance with industry standards.
• Inspecting equipment for wear, damage, and safety concerns.
• Helping customers understand service recommendations and equipment needs.
• Maintaining a clean, organized, and efficient service shop.
• Assisting with seasonal workload demands and supporting fellow team members.
• Staying current on manufacturer guidelines, service procedures, and industry best practices.

Skills

Mechanical aptitude

Attention to detail

Safety consciousness

Team player

Customer service mindset

Tools

Hand tools

Job description

At Bill & Paul's Sporthaus, we've been helping people get outside and enjoy their adventures for generations. We're looking for a Ski & Snowboard Service Technician who takes pride in quality work and wants to play an important role in delivering great experiences on the slopes.

Whether you're mounting bindings, tuning edges, waxing skis, or helping a customer understand how to care for their gear, your work directly impacts their safety, confidence, and performance. If you enjoy working with your hands, solving mechanical problems, and being part of a team that loves the outdoors, we'd love to meet you.

What You'll Do

As a Ski & Snowboard Service Technician, you'll be responsible for preparing and servicing customer equipment to the highest standards.

Responsibilities include:

• Ski and snowboard tuning, including waxing, edge sharpening, and base repair
• Ski and snowboard binding installation, adjustment, and testing
• Performing binding indemnification and release checks in accordance with industry standards
• Inspecting equipment for wear, damage, and safety concerns
• Helping customers understand service recommendations and equipment needs
• Maintaining a clean, organized, and efficient service shop
• Assisting with seasonal workload demands and supporting fellow team members
• Staying current on manufacturer guidelines, service procedures, and industry best practices

What We're Looking For

The ideal candidate is dependable, detail-oriented, and enjoys working in a fast-paced specialty retail environment.

Qualifications:

• Mechanical aptitude and confidence working with tools and equipment
• Strong attention to detail and commitment to safety
• Ability to follow technical procedures and manufacturer specifications
• Ability to lift and move skis, snowboards, and equipment
• Positive attitude and willingness to work as part of a team
• Passion for skiing, snowboarding, or outdoor recreation is preferred
• Previous ski shop, snowboard shop, bicycle shop, or mechanical service experience is a plus, but we're willing to train the right person

Why Bill & Paul's?

• Employee discount on great outdoor gear and apparel
• Work with a passionate and experienced team
• Hands-on training and skill development
• A fun environment centered around outdoor recreation
• Opportunity to be part of one of West Michigan's most respected outdoor retailers