Ski & Snowboard Rental Technician - Guest-Facing Gear Expert

Big Sky Resort

Big Sky (MT)

On-site

USD 19,000 - 30,000

Full time

5 days ago

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Benefits offered by this job

Free All Mountain Ski Pass and ticket-

Discounted rentals for team

Team member housing options

Wellness Day and PTO eligibility

Monthly team events

Job summary

Big Sky Resort is seeking a Rental Technician to help guests find the right ski or snowboard setup and ensure proper fitting. You’ll be part of a welcoming rental shop team and trained on gear handling and customer service to start each guest’s day with confidence.

Applicants should be able to lift up to 35 lbs, stand for long shifts, and communicate well. Prior ski/rental or cashier experience is a plus, but training is provided.

Qualifications

Entry-level position with limited prior experience—we’ll train you!
Ability to lift, push or pull up to 35 lbs
Must be able to work on your feet for at least 8 hours a day
Good interpersonal communication skills
Ski/snowboard or cashier experience preferred

Responsibilities

Provide personalized boot fitting, binding setting, and equipment support for all guest ability levels
Kneel, stand, and move repeatedly while assisting with gear fitting
Create a welcoming, upbeat atmosphere in the rental shop for guests and coworkers
Answer guest questions by phone, email, or in person regarding rentals, online purchases, and resort information
Accurately process payments for rental equipment

Skills

Interpersonal communication

Customer service

Ski/snowboard knowledge

Cashier experience

Ability to lift 35 lbs

Job description

Applicants should be able to lift up to 35 lbs, stand for long shifts, and communicate well. Prior ski/rental or cashier experience is a plus, but training is provided.

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