Ski & Snowboard Rental Specialist (Guest-Focused)

Mt. Bachelor LLC; Bend (OR); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Season pass

Discounts

401k with match

Housing program

Discounted daycare onsite

Job summary

Mt. Bachelor Rental Shop is the largest in Central Oregon.

As a member of the Rental team, you play an important role in creating an exceptional guest experience by providing friendly, knowledgeable service and ensuring every guest is accurately fitted with the correct ski or snowboard equipment. You are responsible for proper boot fitting, equipment setup, and maintaining the highest standards of safety and attention to detail.

Qualifications

• Minimum Education: High School or Equivalent.
• Minimum time in related position: 1 year in customer service, retail, hospitality, or related.
• Must pass certification test with binding manufacturers.
• Physical capability: able to push 50 lbs to 42" height.

Responsibilities

• Create an exceptional guest experience with friendly, knowledgeable service.
• Accurately fit guests with ski and snowboard boots and rental equipment.
• Maintain safety and attention to detail in every setup.
• Educate guests about mountain services and school lessons.
• Work indoors with occasional outdoor tasks, including snow removal and moving racks.
• Wear uniform and name tag; remain guest-facing during shifts.

Skills

Guest service

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Mt. Bachelor Rental Shop is the largest in Central Oregon.

As a member of the Rental team, you play an important role in creating an exceptional guest experience by providing friendly, knowledgeable service and ensuring every guest is accurately fitted with the correct ski or snowboard equipment. You are responsible for proper boot fitting, equipment setup, and maintaining the highest standards of safety and attention to detail.