Ski School Guest Services Associate

Stowe Mountain Resort; Stowe (VT); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Free ski passes

Free ski lessons

Friend/family lift discounts

Employee lodging discounts

401(k) plan

Employee assistance program

Training and development

Referral program

Job summary

Stowe Mountain Resort is seeking Ski School Support Staff for a winter seasonal role in Vermont. The position supports all functions of ski/snowboard school operations outside of instruction and involves high guest interaction with children’s programming, rental operations, check-in/out, lesson scanning, and lift operations.

The role offers a starting wage of $20.00–$31.00 per hour, with full-time/part-time hours during the Winter Season.

Qualifications

• High School diploma or equivalent preferred.
• Experience in a fast-paced, service-based environment.
• Must be able to work weekends and holidays.
• Strong communications skills with a wide variety of guests and employees.
• Strong computer skills, typing, and data entry preferred.
• Early childhood care experience preferred.
• Ski or snowboard experience to assist lessons as necessary preferred.
• Successfully pass the background check required.

Responsibilities

• Daily reservation and sales processing on our resort operating systems.
• Daily set up and teardown of indoor facilities, including work areas, with an emphasis on detail to present an area that is clean, orderly, welcoming, and conducive to operating efficiently.
• Understanding of, and compliance with, stated policies/procedures relevant to health code compliance for facility cleanliness, including common areas, toys, equipment, etc.
• Ability to keep and maintain a clean and orderly facility that accommodates daily high-volume guest flow.
• Working with small children to facilitate appropriate games and activities in both indoor and outdoor settings.
• Adhere to strict corporate policy regarding wearing a snow sports specific helmet while skiing/riding, or assisting lessons, in uniform.
• Understand, lead, and model safety standards within the department for yourself and others; contribute to our culture of Health and Safety to meet Zero Workman’s Comp safety goal.
• Perform other duties as assigned by the Supervisor.

Skills

Fluent in English

Education

High School diploma or equivalent

Tools

Typing

Data entry

Job description

Stowe Mountain Resort is seeking Ski School Support Staff for a winter seasonal role in Vermont. The position supports all functions of ski/snowboard school operations outside of instruction and involves high guest interaction with children’s programming, rental operations, check-in/out, lesson scanning, and lift operations.

The role offers a starting wage of $20.00–$31.00 per hour, with full-time/part-time hours during the Winter Season.