Ski School Director

Mission Ridge Ski and Board Resort; Wenatchee (WA); On-site; USD 33,000 - 44,000; Full time

Job summary

Mission Ridge Ski and Board Resort in Washington state seeks a Ski School Director to lead the Skiing Services program during the winter season, driving revenue, standards, and guest satisfaction. You will supervise training, budgeting, scheduling, and cross-department coordination to ensure seamless operations on the mountain.

The role requires PSIA Level II certification or equivalent, several years of ski school management, and a proven track record in staffing and program development in a

Qualifications

• Proficiency in Google Suite and budgeting processes.
• Proficient with spreadsheets and basic budgeting.
• Strong budgeting and financial reporting capabilities.

Responsibilities

• Increase revenue and yield of all Skiing Services products.
• Develop and maintain Skiing Services training programs (ski teaching, techniques, guest service, sales, area knowledge).
• Develop and update manuals, calendars, forms, systems, and schedules for Ski School.

Skills

Google Suite

Spreadsheets

Budgeting

Education

PSIA Level II Certification

Ski industry associations

Tools

POS system

Job description

OverviewSalary Range$24.00 – $32.00 HourlyPosition TypeFull TimeJob Description

Class/Group:Hourly/Non-Exempt, Group II

Reports to:Skier Services Director

Pay Range:$24.00-$32.00

Supervises:N/A

Status:Winter Seasonal, Full-Time

CENTRAL PURPOSE

To enrich the lives of our community by providing joy and freedom through exploration

CORE VALUES

Seek first to help – Dedicated to results – Optimism in action – Solution seekers

SKI SCHOOL DIRECTOR JOB SUMMARY

Responsible for generating sales and increasing the yield of all Skiing Services products. The maintenance of Skiing Services programs, policies and procedures. Coordinates implementation and support of these activities with supervisors and staff. Maintains programs to increase Ski School student participation and Skiing Services product sales. Responsible for administrative operations of Skiing Services which includes assisting with the preparation of financial reports, contracts, scheduling, and is responsible for all written communication from the department. Supports communication, coordination, and interaction with all departments throughout the company. Maintains training programs within the department and oversees staff development and performance.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES/DUTIES/TASKS

• Increase revenue and yield of all Skiing Services products.
• Develop and maintain Skiing Services training programs in the areas of ski teaching, current technique, guest service, salesmanship and ski area knowledge
• Develop and maintain and update all manuals, calendars, Ski School forms, systems, schedules and other support materials as needed.
• Responsible for determining staffing needs, hiring and monitoring positions within the Skiing Services department.
• Oversee the needs assessment, purchases, utilization and maintenance of all Ski School tools including radios, uniforms and office equipment and supplies.
• Assist in developing the annual operating and capital budgets and monitor department performance standards relative to the budgets with monthly variance reports.
• Maintain visibility during the daily operations of the Ski School and provide direction and guest service to staff, guests, and other departments.
• Create open lines of communication with staff to facilitate the flow of information for smooth operations
• Develop and maintain products and programs that increase revenue, meet or exceed budgeted revenues, while meeting the needs of guests.
• Coordinate public relations and marketing through the Mission Ridge Marketing Department.
• Assist Sales team in selling and scheduling guests using POS system.
• Assist in the compilation of daily reports including payroll, labor, revenue and other necessary reports.
• Maintain an active role in team building and supporting the Ski School Supervisors, staff, Mission Ridge Management and Mission Ridge policies.
• May be required to lift up to a maximum of 50 lbs.
• Operate within established budgets that meet the financial goals of the company.
• Through a cooperative relationship, support all other departments and staff.

SKILLS REQUIRED

• Proficiency in Google Suite and other programs.
• Proficiency in the basics of spreadsheets and the budgeting process.

EDUCATION/EXPERIENCE

• Minimum 3 years or experience in Ski School management preferred.
• Current affiliation with ski industry associations and working knowledge of ski resort business.
• Current PSIA Level II Certification, DCL or Examiner or other recognized ski teaching certification.

WORKING ENVIRONMENT

Be able to work outside in an all-season outdoor mountain environment for prolonged periods.

PHYSICAL REQUIREMENTS

Rarely (0–12%), Occasionally (12–33%), Frequently (34–66%), Regularly (67–100%)

Seeing:REGULARLY

-Must be able to read departmental communications and monitor/maintain a safe learning environment.

Hearing: FREQUENTLY

-Must be able to hear well enough to communicate with co-workers and guests.

Standing/Walking: REGULARLY

-Consistent and constant standing and walking while in operation.

Climbing/Stooping/Kneeling: REGULARLY

-The position requires the ability to stand, walk, climb, balance, kneel, stoop, and crouch for extended periods.

Lifting/Pulling/Pushing: FREQUENTLY

-Must be able to lift a minimum of 50 pounds

Fingering/Grasping/Feeling: FREQUENTLY

-Must be able to write, type, and use phone system

Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skill required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Position type: Full Time, Winter Seasonal